Matter Management Analyst

Herbert Smith Freehills LLP; Greater London; On-site; GBP 35,000 - 55,000; Full time

Job summary

Herbert Smith Freehills Kramer seeks a proactive NBI support professional to help set up new matters, generate matter numbers and ensure compliance with client, regulatory and internal billing requirements. You will liaise with matter teams, and the Business Finance, Risk Management and Tax teams to support accurate setup and reporting.

You will also assist with client onboarding, eBilling setups and respond to internal inquiries, while contributing to process improvements and global NBI

Qualifications

• Degree-level education required.
• Strong research and analytical abilities.
• Commercial awareness and client focus.
• Ability to prioritise workload and manage multiple tasks.

Responsibilities

• Work with matter teams to set up transactions to meet external client and internal reporting/billing requirements.
• Assist with opening new clients/matters and generate matter numbers.
• Monitor client/matter setup for regulatory and billing requirements with Finance, Risk and Tax teams.
• Action changes to clients and matters as requested by matter teams.
• Assist with setup of eBilling clients.
• Use Practice Management data to respond to internal requests from lawyers/secretaries.
• Coordinate with NBI teams for a joined-up process for fee earners and PAs.
• Identify improvements to internal NBI Matter Management processes.
• Provide ad hoc project support for the NBI team globally.

Skills

Degree level

Research skills

Commercial awareness

Prioritisation

Attention to detail

Autonomous working

Communication skills

Word

Excel

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Job description

Herbert Smith Freehills Kramer is a world-leading global law firm, where our ambition is to help you achieve your goals.

Exceptional client service and the pursuit of excellence are at our core. We invest in and care about our client relationships, which is why so many are longstanding. We enjoy breaking new ground, as we have for over 170 years.

As a fully integrated transatlantic and transpacific firm, we are where you need us to be. Our footprint is extensive and committed across the world’s largest markets, key financial centres and major growth hubs.

At our best tackling complexity and navigating change, we work alongside you on demanding litigation, exacting regulatory work and complex public and private market transactions. We are recognised as leading in these areas.

We are immersed in the sectors and challenges that impact you. We are recognised as standing apart in energy, infrastructure and resources. And we’re focused on areas of growth that affect every business across the world.

All of this is achieved by supporting the growth of our people, who help us deliver on our ambition – which is to help you achieve yours.

Herbert Smith Freehills Kramer: Your goals. Our ambition

The Opportunity

Key Responsibilities

• Work closely with the matter team to ensure new transactions are set up optimally to meet both external client and legal requirements and internal reporting/billing requirements.

• Assistance with opening of new clients/matters and generation of matter numbers

• Monitor the setup of clients/matters to ensure compliance with the regulations and billing/rates requirements, liaising where relevant with the Business Finance, Risk Management and Tax Teams.

• Actioning changes to clients and matters as requested by matter teams

• Assistance with the setup of eBilling clients

• Using the information held within the Practice Management system to assist internal clients (lawyers/secretaries) by responding to their enquiries

• Liaising with the other New Business Intake teams to ensure a joined up and efficient process for the fee earners and PA’s.

• Identify process improvements to the internal NBI Matter Management processes

• Ad hoc project support for the NBI team globally

Skills / Experience

• Educated to degree level
• Excellent research and analytical skills.
• Good commercial awareness.
• Ability to prioritise workload.
• Excellent attention to detail and accuracy.
• Ability to work autonomously and prioritise multiple tasks simultaneously.
• Excellent verbal, written and face to face communication skills.
• Proficient knowledge of Microsoft Word and Excel.
• Ability to work well under pressure and to deadlines.

Competencies

Collaborates with others

• Develops innovative solutions by valuing diversity of thought, expertise and experience.
• Brings a positive energy to the way they work and inspires this in others
• Excellent negotiation skills.
• Flexible
• Excellent interpersonal skills
• Strong organisational skills and ability to prioritise
• Excellent service orientation skills

Focuses on Clients

• Always acts with the firm’s clients in mind
• Understands the importance of clients to the firm
• Prioritises initiatives that will positively impact the client experience and their business
• Develops solutions that balance client needs and the sustainable profitability of the firm

Innovates

• Ability to use initiative and be pro-active
• Seeks out market trends and introduces relevant ideas for competitive advantage

Achieves results

• Takes personal responsibility for getting things done
• Ability to cope with conflicting demands and meet deadlinesRemains focused on long term objectives and broad firm issues.

Team

General Counsel and Risk

Working Pattern

Full time

Location

London

Contract type

Permanent Contract

Diversity & Inclusion

We are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values—Human, Bold, and Outstanding.