Maternity Inpatient Receptionist | Kingston and Richmond NHS Foundation Trust

Kingston Hospital Foundation Trust; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare provider in Greater London is seeking a clerical and reception support member for the maternity services department. The role involves providing efficient service, liaising with patients and healthcare professionals. Candidates should possess good IT skills and an excellent telephone manner. This position aims to enhance the patient experience in maternity services.

Qualifications

• Good IT skills.
• Excellent telephone manner.
• Ability to communicate professionally with maternity team.

Responsibilities

• Provide clerical and reception support.
• Liaise directly with patients and relatives.
• Communicate with maternity team professionals.

Skills

IT skills

Telephone manner

Professional communication

Job description

Overview

Act as an integral member of the maternity department providing a range of clerical and reception duties ensuring an efficient and effective service within Maternity Services and preserving the inpatient reception.

Responsibilities

• Provide clerical and reception support to ensure an efficient and effective service within Maternity Services and preserve the inpatient reception.
• liaise directly with patients and their relatives.
• Communicate in a professional manner with a range of professionals within the maternity team, such as Midwives, Obstetricians and Anaesthetists.

Requirements / Qualifications

• Good IT skills
• Excellent telephone manner
• Ability to communicate professionally with a range of professionals within the maternity team

About KRFT and Values

Following several years of close partnership, in November 2024 Hounslow and Richmond Community Healthcare (HRCH) and Kingston Hospital NHS Foundation Trust formally joined together and are now called Kingston and Richmond NHS Foundation Trust. KRFT has four values: Compassionate, Inclusive, Collaborative, Inspiring. We seek to employ people who share these values and demonstrate behaviours that support them.

Please ensure that you have read the job description and person specification document and that your supporting statement reflects these criteria, as the application will be assessed and scored against them.

This advert closes on Wednesday 17 Sep 2025