Maternity and Neonatal Quality & Compliance Support Officer

TN United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Maternity and Neonatal Quality and Compliance Support Officer to enhance quality standards across services. This full-time role involves collaborating with clinical and operational teams to drive improvements and ensure compliance with regulatory standards. The ideal candidate will possess strong administrative skills, attention to detail, and the ability to analyze data effectively. Join a forward-thinking organization committed to patient care excellence and innovation, where your contributions will make a meaningful impact on the lives of women and birthing individuals.

Qualifications

• Proven administrative experience, including document management.
• Excellent communication and interpersonal skills to engage stakeholders.

Responsibilities

• Support the delivery of Maternity safety and improvement programmes.
• Gather and log evidence, analyze data, prepare reports.

Skills

Administrative Experience

Communication Skills

Data Analysis

Organizational Skills

Attention to Detail

Education

Degree Level or Equivalent

Tools

IT Systems (Outlook, Word)

Job description

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Maternity and Neonatal Quality & Compliance Support Officer, London

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Client:

Barts Health NHS Trust

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

1294c9007033

Job Views:

1

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Job overview

Are you a motivated individual with strong administration and organisational skills? Are you ready to facilitate, support, and coordinate a range of quality and compliance initiatives across Maternity and Neonatal services? We're excited to announce a full-time position as the Maternity and Neonatal Quality and Compliance Support Officer. This role offers the opportunity to collaborate with clinical, operational, and governance colleagues, as well as the broader health system, to drive positive change for women and birthing people at Whipps Cross Hospital. Your focus will be on collecting and coordinating evidence to assure regulators that we meet the expected quality standards.

Main duties of the job

• Support the effective and timely delivery of Maternity safety and improvement programmes, including:
• Maternity Incentive Scheme safety standards (CNST)
• Care Quality Commission (CQC) regulation, compliance, and action plans
• NHSE Maternity and Neonatal Three Year Plan
• MSSP Recommended actions
• Quality peer review visits and action plans
• Complaints process

This includes supporting the Quality and Compliance lead to gather and log evidence, analyze data, prepare reports, and meet deadlines.

Main duties of the job

Skills required:

• Proven administrative experience, including document management.
• Ability to plan workload, prioritize ad hoc work.
• Planning and managing meetings, minute-taking, maintaining action logs, creating agendas.
• Excellent communication and interpersonal skills to engage stakeholders at all levels.
• Attention to detail with the ability to present qualitative and quantitative data.
• Experience in a Maternity service is advantageous but not essential.

For further information, contact Imogen Davies, Interim Quality and Safety Lead.

The post-holder will support the Maternity and Neonatal Team to ensure quality and regulatory compliance, providing evidence-based assurance and supporting the delivery of key standards and regulations.

Working for our organisation

Barts Health NHS Trust is one of the largest and leading healthcare providers in the UK, committed to continuous improvement and excellence in patient care.

Our vision is to be a high-performing NHS group, renowned for safety, innovation, and compassionate care, fostering an inclusive environment where staff feel valued and supported.

Detailed job description and main responsibilities

Full details are in the attached documents, including key tasks, responsibilities, and person specifications.

Person specification

Qualifications

• Degree level or equivalent, or demonstrable competency at this level.

Experience

• Experience working within the NHS.
• Experience analyzing and interpreting data to manage performance variances and drive improvements.
• Understanding of NHS quality agenda and success in coordinating change.

Knowledge

• Broad understanding of NHS policies and quality improvement methodologies.

Skills

• Proficiency in IT systems (Outlook, Word, etc.).
• Effective communication skills.
• High accuracy, attention to detail, and organizational skills.
• Ability to analyze data and work independently.

Other

• Commitment to the Trust’s values and personal development.
• Flexibility to meet deadlines.