Materials Lab Lead - ISO 17025 Compliance & Operations

Intertek Global; England; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary/benefits

Development and career opportunities

Dynamic team environment

Job summary

Intertek is seeking a Materials Laboratory Supervisor to oversee ISO 17025 compliance, manage client relationships, and ensure laboratory operations align with strategic, commercial, and operational objectives.

You will lead a wet‑labor team, drive performance reporting, maintain accreditation, and collaborate with operations, sales, and marketing to deliver high‑quality testing services. This role also emphasizes safety culture and continuous improvement across UK sites.

Qualifications

• Degree in Chemistry, Biology, or a related scientific discipline (or equivalent relevant experience).
• Demonstrable experience working within a wet laboratory environment.
• Experience managing people, resources, and laboratory operations.
• Knowledge of ISO 17025, BS6920 and UKAS accreditation processes.

Responsibilities

• Plan, prioritise and coordinate laboratory activities to ensure delivery against business and project deadlines.
• Oversee end-to-end project lifecycle management, ensuring quality, turnaround times, and reporting standards are achieved.
• Monitor operational KPIs and provide structured daily, weekly, and monthly performance reporting to senior management.
• Produce management data relating to engineering capacity, utilisation, and financial performance.
• Maintain compliance with ISO 17025 and UKAS accreditation requirements.
• Build and maintain strong customer relationships across the project lifecycle.
• Provide technical guidance to operations, sales, and marketing teams.
• Provide effective line management, including performance management, one-to-ones, and development planning.
• Foster a high-performance, safety-first laboratory culture.
• Practical understanding of ISO 17025 and UKAS accreditation requirements.
• Familiarity with relevant regulatory frameworks and product compliance standards.
• Confident communicator with the ability to translate technical information clearly.

Skills

Chemistry/Biology degree

Wet lab experience

People management

UKAS accreditation knowledge

Education

Degree in Chemistry or Biology

Job description

Intertek is seeking a Materials Laboratory Supervisor to oversee ISO 17025 compliance, manage client relationships, and ensure laboratory operations align with strategic, commercial, and operational objectives.

You will lead a wet‑labor team, drive performance reporting, maintain accreditation, and collaborate with operations, sales, and marketing to deliver high‑quality testing services. This role also emphasizes safety culture and continuous improvement across UK sites.