Material Controller Team Leader

TN United Kingdom; West Midlands Combined Authority; On-site; GBP 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Material Controller Team Leader, where you will lead a team of Fleet Logistic Coordinators in optimizing material flow. This role offers the chance to engage with diverse stakeholders, manage supplier relationships, and ensure operational continuity. With a commitment to professional development and a focus on inclusion, this position is perfect for someone who thrives in a dynamic environment and is eager to contribute to innovative projects. If you have a passion for supply chain excellence and customer service, this is the opportunity for you.

Benefits

Professional development opportunities

Staff travel benefits

Upskilling programs

Qualifications

• 5+ years in Engineering or Supply Chain environment.
• Strong supplier management and negotiation skills.

Responsibilities

• Oversee internal performance of the Supply Chain.
• Serve as the main contact for customers ensuring seamless service delivery.

Skills

Customer management

Time management

Negotiation skills

Problem-solving

People management

Data analysis

IT literacy

Communication skills

Tools

SAP

Job description

Job Description

A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

Since then, British Airways has achieved numerous milestones, including breaking the record for the fastest transatlantic flight with Concorde and introducing fully lie-flat seats on board.

This is your chance to join one of the most diverse and innovative departments at British Airways, at a time when we’re re-imagining the way we fly the skies.

The role: Material Controller Team Leader

We are seeking a Team Leader for Fleet Logistic Coordinators in the Supply Chain team, specializing in material flow control. This role involves working collaboratively with stakeholders and providing strategic direction for a team of 27 Fleet Logistic Coordinators.

The Team Leader will own the delivery of the supply chain plan, escalate issues promptly, and ensure effective communication with customers and suppliers. Strong supplier management, communication skills, and analytical capabilities are essential.

What you’ll do:

1. Serve as the main contact for our customers, ensuring seamless service delivery.
2. Oversee internal performance of the Supply Chain, proactively addressing issues to optimize material flow.
3. Ensure timely delivery of spares to maintain operational continuity.
4. Engage with customers and suppliers to resolve deviations from service levels.
5. Validate material requirements and provide strategic guidance to streamline operations.
6. Prioritize effectively in conflicting demand situations.
7. Manage relationships with key customers and facilitate smooth information flow.
8. Support customers proactively and ensure their needs are met.
9. Review supply issues thoroughly and coordinate resolutions.

What you’ll bring to British Airways:

• Customer management experience
• Self-motivated and proactive
• Interpersonal and team skills
• Time management and prioritization skills
• IT and SAP literacy
• Excellent communication skills
• Customer-focused approach
• Understanding of inventory management techniques
• Negotiation and problem-solving skills
• Resilience under pressure
• People management skills

Your experience:

• Minimum 5 years in Engineering or Supply Chain environment
• Experience in influencing, communicating, and negotiating
• Supplier management experience
• Adaptability to change
• Data analysis and interpretation skills
• Knowledge of Airworthiness Requirements and component documentation
• Understanding of British Airways quality standards for aircraft spares

What we offer:

We are committed to upskilling our engineers and providing professional development opportunities through various training modules at our Learning Academy at London Heathrow. Join us in a high-performance environment with exciting projects, rewards, and staff travel benefits.

Inclusion & Diversity

We value diversity and are committed to creating an inclusive workplace where everyone can be themselves. We invite people from all backgrounds to join us in our journey to become a Better BA, connecting Britain with the world and vice versa.