Matchday Retail Sales Assistant Selhurst Park Stadium

Cpfc Limited; Greater London; On-site; GBP 14,774 - 21,042; Part time

Job summary

Cpfc Limited, based at Selhurst Park Stadium, is seeking a Retail Assistant to support daily operations at the Club's retail store. This role is focused on delivering excellent customer service while maintaining high presentation standards and efficient stock handling processes.

The ideal candidate will have retail experience, strong communication skills, and a proactive approach to tasks. Crystal Palace Football Club is committed to equality and diversity in the workplace, providing a welcoming environment for all employees.

Qualifications

• Previous experience working in a retail environment.
• Excellent verbal and written communication skills.
• Strong time management and organisational abilities.

Responsibilities

• Provide high level customer service on the shop floor.
• Operate the till accurately and efficiently.
• Replenish and merchandise stock on shelves.

Skills

Retail experience

Communication skills

Time management

Attention to detail

Job description

Job Location: Selhurst Park Stadium, SE25 6PU

Contract Type: 0-hour, Fixed-Term Contract

Salary/ROP: £13.15

Who we are:

We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites - brand new main offices at Selhurst Park Stadium, our London office, and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees.

We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

About this role:

This role involves supporting the day-to-day operations of the Club’s retail store, delivering excellent customer service, maintaining high standards of presentation, and ensuring efficient stock handling and sales processes.

Responsibilities:

• Providing a high level of customer service on the shop floor
• Operating the till accurately and efficiently
• Packing and processing customer purchases
• Replenishing and merchandising stock on shelves as required
• Pricing and labeling merchandise correctly
• Printing names and numbers on shirts to required specifications
• Organising and maintaining merchandise within store rooms
• Receiving, checking, and storing deliveries
• Other duties and responsibilities as required by line manager.
• Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

Experience, Skills and Qualifications:

• Previous experience working in a retail environment
• Excellent verbal and written communication skills
• Strong time management and organisational abilities
• Ability to work effectively under pressure and meet deadlines
• High attention to detail

Enthusiastic, proactive, and positive approach to all tasks.

Our commitment to Equality:

At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.

We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.

Reasonable Adjustment:

We are proud to be a Disability Confident Employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone.

If you require disability-related adjustments during the recruitment process, please contact [e-mail]. For further information regarding this vacancy, please contact [e-mail].

Safeguarding:

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS) to ensure the safety and protection of children and vulnerable individuals.