Matchday Front-of-House Floor Leader — Lead Service

Constellation Careers; Northampton; Vor Ort; GBP 18.000 - 21.000; Teilzeit

Zusammenfassung

Constellation @ Northampton Saints is seeking an experienced Hospitality Front of House Floor Team Leader to oversee the bustling restaurant floor on matchdays. You will lead a dedicated team, coordinate service, and ensure every guest enjoys a seamless, high-quality experience for up to 200 guests.

This role is matchday-only, on-site at the Northampton Saints venue, paying £13.94 per hour. You’ll need strong leadership, excellent communication, and the ability to perform calmly under pressure

Qualifikationen

• Previous hospitality or restaurant experience is essential.
• Confident taking customer orders and communicating to kitchen and bar teams.
• Experience in a busy restaurant or high-volume hospitality environment.
• Strong leadership and communication skills.
• Ability to oversee and support a Front of House team during busy service.
• Excellent customer service skills and a professional approach.
• Ability to remain calm, organised and positive under pressure.
• Hands-on approach with a genuine passion for hospitality.
• Reliable, punctual and able to work as part of a team.
• Previous stadium/events venue or large restaurant experience would be highly desirable.

Aufgaben

• Oversee the smooth running of the restaurant floor on matchdays.
• Support the Front of House team during busy service.
• Ensure excellent service for up to 200 guests.
• Communicate orders effectively to kitchen and bar teams.
• Maintain calm, organised operations under pressure.

Kenntnisse

Hospitality experience

Leadership

Communication

Customer service

Team supervision

Calm under pressure

Punctuality

Team player

Stadium/events experience

Hands-on approach

Jobbeschreibung

Constellation @ Northampton Saints is seeking an experienced Hospitality Front of House Floor Team Leader to oversee the bustling restaurant floor on matchdays. You will lead a dedicated team, coordinate service, and ensure every guest enjoys a seamless, high-quality experience for up to 200 guests.

This role is matchday-only, on-site at the Northampton Saints venue, paying £13.94 per hour. You’ll need strong leadership, excellent communication, and the ability to perform calmly under pressure