Master Technician

TN United Kingdom; Portsmouth; On-site; GBP 32,000 - 36,000; Full time

Job summary

An established industry player is seeking a skilled Technician to join their friendly team in Portsmouth. This role offers the chance to work with exciting products while providing exceptional service and support to customers. You will be responsible for diagnosing and repairing vehicles to high standards, ensuring customer satisfaction and loyalty. The ideal candidate will possess strong teamwork skills, a full driving license, and the ability to thrive under pressure. If you are passionate about delivering quality service and want to be part of a dynamic team, this opportunity is perfect for you.

Qualifications

• Previous experience in a technician role is essential.
• Strong teamwork and communication skills are required.

Responsibilities

• Carry out service, diagnosis, and repair of vehicles.
• Communicate effectively with the Service Reception team.

Skills

Teamwork

Multi-tasking

Ability to work under pressure

Quality awareness

Customer service

Full driving license

Job description

About the position

The successful candidate for our Technician position will have previous experience in a similar role and strong teamwork skills.

You will be welcomed into a friendly team and have the opportunity to work with an exciting product. A large part of the Technician position involves:

1. Carrying out service, diagnosis, and repair of vehicles to excellent standards.
2. Communicating with the Service Reception team and Workshop Control.
3. Speaking with customers on occasion to provide your expert, technical opinion.
4. Maintaining thorough and up-to-date product knowledge.
5. Maintaining exceptionally high customer service levels that lead to customer loyalty and referrals.
6. Maintaining good housekeeping standards and orderly administration of your work.

About our requirements

We expect you to demonstrate some skills that will prove very beneficial in the position, including:

• Aptitude for multi-tasking.
• Ability to work under pressure.
• Quality awareness.
• Full driving license.

Basic Salary: £32,000 – £36,000 (based on experience) + time save and upsell bonuses with an OTE of between £42,000 – £45,000.

Hours: (Mon – Fri) 08:30 – 16:30; (Sat) 1 in 4 rota – 08:30 – 12:30.