Master Technician

Yeomans; Exeter; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading automotive dealership in Exeter, Yeomans SEAT and CUPRA is seeking a Master Technician who excels in diagnostics and customer relationship management. This role provides an opportunity to work with advanced vehicle technology and mentor junior staff, driving exceptional service standards. Ideal candidates should possess a valid certification and relevant experience in the automotive industry, alongside strong communication skills.

Benefits

Highly competitive salary

Uncapped bonus package

Qualifications

• Valid Vehicle Master Technician certification from a recognized body.
• Extensive experience in automotive repair and diagnostics.
• In-depth knowledge of modern vehicle systems.

Responsibilities

• Utilize diagnostic equipment to resolve complex vehicle issues.
• Participate in ongoing training to stay updated with technology.
• Guide and mentor junior technicians in the service department.

Skills

Diagnostic Proficiency

Customer Interaction

Technical Expertise

Leadership

Communication

Education

Vehicle Master Technician certification

Job description

Master Technician - Yeomans SEAT and CUPRA Exeter

Yeomans SEAT and CUPRA Exeter is looking for a Master Technician to join their team. As a Vehicle Master Technician at Yeomans, you will be at the forefront of automotive excellence. This role offers an exciting opportunity to work with cutting-edge technology and deliver the highest quality service to our discerning clientele. Your expertise will be pivotal in maintaining our reputation as a premier main dealership in the UK.

Key Responsibilities

Diagnostic Proficiency: Utilise your extensive experience to diagnose and resolve complex mechanical, electrical, and electronic vehicle issues. Employ advanced diagnostic equipment and manufacturer-specific tools to ensure accuracy.

Continuous Learning: Stay abreast of the latest automotive technology and industry advancements. Participate in ongoing training and certification programs, enhancing your skills and knowledge.

Customer Interaction: Act as a trusted advisor to our customers, providing clear explanations of repair needs and delivering accurate cost estimates. Your professionalism and exceptional communication skills will contribute to our high levels of customer satisfaction.

Leadership and Mentorship: Take on a leadership role within the service department, offering guidance and mentorship to junior technicians. Lead by example and uphold our commitment to quality.

Quality Assurance: Uphold our reputation for excellence by ensuring that all repairs meet or exceed manufacturer standards. Your meticulous attention to detail will be instrumental in achieving this.

Safety and Compliance: Strictly adhere to safety and environmental regulations, ensuring a safe and responsible work environment.

Qualifications

Certification: Hold a valid certification as a Vehicle Master Technician from a recognised industry body or manufacturer.

Experience: Demonstrate extensive experience in automotive repair and diagnostics, showcasing your problem-solving abilities.

Technical Expertise: Possess in-depth knowledge of modern vehicle systems and technology, including engine management, hybrid and electric systems, and advanced safety features.

Communication: Exhibit exceptional communication and customer service skills, which are vital for fostering positive customer relationships.

Leadership: Showcase leadership abilities and a willingness to guide and support junior technicians.

Driving: Hold a valid UK driver's license.

Benefits

We offer a highly competitive salary and uncapped bonus package commensurate with the skills and abilities required for this position.

To apply, please send your CV with a covering letter to [e-mail]

To understand how we will process your personal information, please review our recruitment privacy policy here

#48803