Master Diagnostic Technician – Commercial Vehicles

Swansway Group; United Kingdom; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Competitive package with excellent on-target earnings

Flexible shift patterns

Ongoing manufacturer training and development

Company Pension Scheme

Discounts on products and services

Job summary

Swansway Group is seeking an experienced Diagnostic / Master Technician to join their Volkswagen Commercial Vehicles team in Wrexham. You will be responsible for delivering high-quality vehicle diagnostics and maintenance. This role involves working closely with the Technician team to oversee jobs effectively, supporting exceptional customer service through regular updates and clear communication. Competitive benefits and ongoing training are offered to ensure a supportive working environment.

Qualifications

• Proven experience as a Diagnostic or Master Technician.
• Strong fault‑finding and problem‑solving skills.
• A team player with excellent communication.

Responsibilities

• Advise and guide the Technician team.
• Diagnose complex vehicle jobs and recommend repair.
• Provide detailed work updates to customers and Service Advisors.
• Work to health and safety guidelines at all times.
• Complete relevant service documentation accurately.

Skills

Fault-finding skills

Problem-solving skills

Communication

Teamwork

Job description

Swansway Group is seeking an experienced Diagnostic / Master Technician to join their Volkswagen Commercial Vehicles team in Wrexham. You will be responsible for delivering high-quality vehicle diagnostics and maintenance. This role involves working closely with the Technician team to oversee jobs effectively, supporting exceptional customer service through regular updates and clear communication. Competitive benefits and ongoing training are offered to ensure a supportive working environment.