Master Demand Planner

Worcester Bosch; Worcester; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Demand Planner in the Planning team, where you will play a crucial role in optimizing engineer productivity and customer service. This position offers a blend of analytical challenges and creative problem-solving, allowing you to utilize your skills in data manipulation and demand management. You will be part of a collaborative environment that values employee well-being and community involvement. With a flexible working arrangement and a range of benefits, this role is ideal for those looking to make a meaningful impact in the heating industry.

Benefits

25 days annual leave plus bank holidays

Company Performance Bonus

Access to Perkbox discounts

Employee Assistance Programme

Discounts on Bosch products

Subsidised onsite café

Health & wellbeing support

Volunteering days

Cycle to work scheme

Access to self-service training platform

Qualifications

• Experience in demand management and data analysis.
• Ability to translate complex data into actionable insights.

Responsibilities

• Maintain scheduling system for engineer productivity.
• Create demand forecasts using various data inputs.

Skills

Demand Management

Data Analysis

Automation Software (Alteryx, Knime)

Communication Skills

Attention to Detail

Education

Higher Education (preferably in Maths)

Tools

Alteryx

Knime

Job description

Company Description

We’re the nation’s favourite heating brand, here to warm up people’s homes, lives, and futures.

From boilers, hybrids and heat pumps to solar thermal and smart controls, we’re givingour customers plenty of choice. With cutting-edge tech and research, we’re right in the thick of the drive for a better future of home heating.

It’s not all tools and tech. People are the real heart of our company. We connect with our customers to deliver genuinely helpful support, and we care about our employees and give them enriching careers. We work hard, we work together, and we work with a cause – delivering brilliant customer support and exceptional engineering.

As an organisation of more than 1,600 employees, we also take our role in the communities we serve seriously. From giving away free heating systems for community spaces, to our charity, education, and volunteer work – we’re no strangers to rolling our sleeves up, getting stuck in, and helping out.

If that sounds like something you’d like to be a part of, we’d love to meet you.

Come and work at Worcester Bosch.

Job Description

We are excited to offer you the opportunity to join our Planning team as a Demand Planner!

The Planning team sits within the Service Department of Worcester Bosch.

The Planning team are responsible for the co-inordination of the daily tasks of the national field engineers.

In this role, you will be responsible for:

• Maintaining and reviewing the settings in the scheduling system to maximise engineer productivity whilst ensuring we meet customer service targets
• Using a variety of data inputs to create and maintain short and long term demand forecasts
• Monitor customer trends and research multiple demand drivers
• Simulate and present a variety of customer fulfillment scenarios based on available field capacities
• Prepare and present weekly reports (dashboards, heat maps, charts)
• To implement efficiency improvements through automation across Planning and other areas of Service
  
  

Interested? Upload your CV today!

Qualifications

Our ideal candidate must have:

Educated to a higher level (preferably in Maths)

Our ideal candidate should have:

• Experience of working with or managing demand
• Experienced with automation and data manipulation software (e.g Alteryx , Knime)
• Highly analytical with acute attention to detail
• Creative and inquisitive
• Ability to take complex data sets and turn into meaningful operational actions
• Good communicator who can lead meetings and justify decisions with data
  
  

Additional Information

Deadline for Applications:23rd May

Please note, we reserve the right to close this vacancy at any time so we encourage candidates to submit their applications as soon as possible.

Expected Start Date: 1st June

Please note that this date is advisory and can be flexible within reason.

Working Hours:

• 39 hours per week
• Mon to Thursday - 8am till 5pm
• Friday - 8am till 4pm
• 80% in office working for first 6 months.
• Flexible working (40% office working) after 6 months.
  
  

Working with us comes with the following benefits:

• Hybrid working options available - Yes
• 25 days annual leave per year plus bank holidays – additional service days accrued after 5 years
• Eligibility for our Company Performance Bonus (up to £2,000 gross per annum)
• Access to the Perkbox and My Benefits platforms giving access to discounts, group income pro-tection and death in service benefits
• Employee Assistance Programme and Virtual GP benefit
• Discounts on products from across the Bosch Group
• Subsidised onsite café and canteen
• Health & wellbeing support including: over 200 trained mental health first aid champions, free of charge employee assistance programme and after 2 years’ service you gain eligibility for funding up to £150 per annum to support your personal wellbeing
• Access to Bosch Social Club membership offering you and up to 5 friends and family discounts on excursions and events
• Volunteering days
• Cycle to work scheme with discounts on push-bikes, e-bikes and accessories
• Policy to support growing families
• Access to self-service training platform containing over 200 Bosch approved programmes
• Networking opportunities across Bosch UK including a mentoring programme
• And more!