Mass Participation Coordinator

SHELTER HOUSING AID AND RESEARCH PROJECT (LEICESTER); Greater London; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

30 days annual leave

Pension scheme

Interest-free travel loans

Tenancy deposit loan

Cycle to work

Employee assistance programme

Job summary

Shelter in London is hiring a Mass Participation Events Coordinator to join our Mass Participation team in the Income Generation directorate. This 35-hour role is based at our Old Street office with regular attendance, and travel to events is required.

You will support participants in third-party events such as the London Marathon and bespoke Shelter events, helping with planning, budgeting, recruitment and income targets to ensure successful delivery.

Qualifications

• This coordinator role sits within our Mass Participation team and supports participants in third-party events.
• Experience in charity, fundraising or events is preferred.
• You will deliver events from planning to evaluation and monitor financial targets.

Responsibilities

• Deliver challenge and bespoke events from planning to delivery and evaluation.
• Coordinate budgets, recruitment and income targets for events.
• Support delivery of events including London Marathon and bespoke Shelter events.
• Assist with event day operations and post-event reporting.

Skills

Stakeholder management

Customer journey design

Budget tracking

Target achievement

Job description

Salary £32,585.37 per annum plus £5023.71 London Weighting

Job Reference shelter/TP/1310/200

Number Of Positions 1

Contract Type Fixed Term

Working Hours 35

Location London Old Street

Closing Date 04/10/2026

Job Category Community, Events & Fundraising

Region / Division Shelter

Directorate Income Generation

Job Introduction

Hours: 35 per week

Location: London based at our Old Street office with regular office attendance. Travel to fundraising and industry events required

Salary: £32,585.37 per annum plus £5023.71 London Weighting

Contract: Fixed term until 30th April 2027

Closing Date: Sunday 4th October 2026 at 11:30pm

Do you have some experience of working in a charity, fundraising or events environment, plus a real desire to learn more about charity events and develop a career in fundraising? Then join Shelter as a Mass Participation Events Coordinator and you could soon be playing a vital role at the heart of our Community and Events team, helping to deliver our flagship Walk for Home event this winter in London, and supporting Shelter’s participation in some of the UKs leading challenge events.

About The Role

This coordinator role sits within our Mass Participation team in our Income Generation directorate. The role supports participants in mass participation events – both organised by third parties including the London Marathon or bespoke Shelter events that you will have responsibilities for.

The main objective of the co-ordinator role will be to deliver challenge and bespoke events, from planning and set up, pulling together financial budgets to meeting supporter recruitment and income targets through to the delivery of event day and evaluating results.

This role will give you the exciting opportunity to work on our busy third-party programme, enabling delivery of events including London Marathon, London Landmarks Half Marathon and the Hackney Half and support the development of new bespoke products.

This role is a fantastic opportunity to gain experience across a variety of mass participation events with the chance to be involved in event delivery, supporter stewardship and volunteer management for some of the most prestigious events in the charity calendar.

About You

You will enjoy collaborating and communicating with a wide range of stakeholders, and have experience designing and working across customer journeys with multiple touchpoints. You will bring strong attention to detail and a proactive, solutions-focused approach to your work.

You will have a proven track record of delivering against financial targets, with experience in monitoring performance and reporting on progress.

Good time management and organisational skills are important for this role as there’s a lot to do, it’s important to be able to manage your time effectively. The team has a great positive attitude in supporting with this and can suggest different tools and methods to help you stay on top of your work.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About The Team

This role sits within our Mass Participation team, which supports participants in challenge events organised by third parties (e.g., the London Marathon) and bespoke Shelter events (e.g., Walk for Home).

We’re part of Community and Events, which in turn is part of a wider department - the Income Generation directorate - which focuses on a variety of types of fundraising. The team is welcoming, supportive, and keen to meet you. We work hard but try to have fun as well.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

• This role is offered on a fixed-term contract for six months from start date, and is not expected to be extended beyond the initial contract term.

• Mass Participation Coordinator Job Description -Aug 26.docx