MASH Business Support Officer

Haringey Council; Greater London; Hybrid; GBP 25,000 - 33,000; Full time

Benefits offered by this job

Hybrid working opportunities

Local government pension scheme

Health and wellbeing support

Discount schemes

Job summary

Haringey Council's Children’s Services invites an organised and proactive MASH Business Support Officer to provide high-quality administrative and business support to safeguarding and social care operations. You will manage document control, data entry, meeting coordination and minute taking, working with colleagues, managers and partner agencies to keep services efficient and deadlines met.

This role is part of a supportive, agile MASH team that values teamwork, continuous improvement and

Qualifications

• Experience delivering high-quality business support or administrative services.
• Experience in complex, regulated or public sector environments.
• Strong written and verbal communication skills.
• Good working knowledge of Microsoft Office applications.

Responsibilities

• Provide high-quality administrative and business support to Safeguarding & Social Care within the MASH team.
• Deliver document management, data entry, meeting coordination and minute taking.
• Collaborate with colleagues, managers and partner agencies to ensure services run efficiently and deadlines are met.
• Ensure information is managed accurately and continuous service improvement is pursued.

Skills

Organisational skills

Data entry

Document management

Minute taking

Meeting coordination

Microsoft Office

Communication skills

Team working

Continuous improvement

Tools

Microsoft Office

Job description

We are looking for an organised and proactive MASH Business Support Officer to join our Children's Services team, providing high-quality administrative and business support to support statutory and operational services within Safeguarding & Social Care. In this varied role, you will be responsible for delivering a full range of business support activities including document management, administration, data entry, meeting coordination and minute taking. You will work closely with colleagues, managers and partner agencies to ensure services operate efficiently, deadlines are met and information is managed accurately. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and contributing to continuous service improvement., Our MASH Business Support team plays a vital role in enabling Children's Services to deliver effective support to children, families and partner organisations. Working collaboratively across services, we provide professional, customer-focused support that helps ensure statutory responsibilities are met and key safeguarding functions run smoothly. We are a supportive and agile team that values teamwork, innovation and continuous improvement, encouraging colleagues to share ideas and contribute to enhancing the services we provide to our communities and stakeholders.

We are looking for someone with experience of delivering high-quality business support or administrative services, ideally within a complex, regulated or public sector environment. You will have strong organisational skills and be able to manage competing priorities while working accurately under pressure and to tight deadlines. Essential criteria include experience of maintaining filing and information systems, data entry and record management, strong written and verbal communication skills, effective team working and a good working knowledge of Microsoft Office applications. You will also have experience of using IT systems to support service delivery, the ability to compile and distribute information and data accurately and a commitment to continuous improvement. Most importantly, you will be a reliable, customer-focused professional who takes pride in delivering an efficient and responsive service.

Haringey is a fantastic place to live and work - the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the "rebel borough" when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of upto 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.