MAS AdministrativeAssistant

Dorset HealthCare; Poole; On-site; GBP 21,000 - 25,000; Full time

Job summary

Dorset Healthcare is recruiting for Band 3 Administrative roles within the Memory Assessment Services (MAS) East team at Alderney Hospital. You will handle appointments, audio typing, diary management, formatting letters and recording NHS patient data as part of a busy admin team.

These permanent posts offer core hours Monday to Friday 09:00 to 17:00, with 37.5 hours for one role and 30 hours for another, based across Dorset.

Responsibilities

• Making appointments
• Audio typing
• Online diary management
• Formatting of letters and posting out letters
• Ensuring the accurate recording on a NHS patient record
• Answering the SPOA phone calls

Job description

Duties

• Making appointments
• Audio typing
• Online diary management
• Formatting of letters and posting out letters
• Ensuring the accurate recording on a NHS patient record
• Answering the SPOA phone calls

Dorset Healthcare is responsible for the provision of Memory Assessment Services (MAS) across the county and nationally it has been recognised that Dementia is an area of health significance with an ever-increasing ageing population.

If you are passionate about Dementia and want to join our supportive multi-disciplinary teams across the county, you will be joining caring, enthusiastic, skilled and dedicated staff teams. We regularly achieve over 96% positive feedback in the Patient Experience Surveys and we are proud to be innovative in our practice. We regularly participate in research studies and we are working towards accreditation on the Memory Services National Accreditation Programme developed by The Royal College of Psychiatrists.

Opportunities

• East Dorset: Band 3 Team Administrator x 2 - 37.5 hours and 30 hours

You will be based in the MAS East team at Alderney Hospital, and will be part of an admin team covering Dorset., At Dorset Healthcare we're on a mission to empower people to make the most of their lives through our outstanding, joined up healthcare services. We're a dynamic forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800.000 people.

We do things differently here - its one of the reasons the CQC rated us 'outstanding' in 2019. Its also why 95% of patient's across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you are looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or amongst the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000 strong workforce is a the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach is what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

These are permanent posts with core working hours of Monday to Friday 09:00 to 17:00.