MarTech & CRM Transformation Lead (12-Month Contract)

OneOcean Group; Southampton; On-site; GBP 55,000 - 75,000; Full time

Job summary

OneOcean Group is seeking a Marketing Operations Manager in the UK (Southampton) for a 12-month fixed term contract. The role leads the MarTech programme, CRM integrations, and data-driven marketing improvements to support growth and customer engagement.

You will partner with Product, Performance Marketing, IT, and Data teams, manage budgets, and deliver KPI dashboards for leadership. This is an on-site position with cross-functional collaboration.

Qualifications

• Proven experience delivering MarTech, CRM, or marketing transformation programmes.
• Strong understanding of CRM platforms, marketing automation, and customer data ecosystems.
• Experience managing budgets, financial forecasting, and vendor relationships.
• Expertise in KPI development, reporting, and performance measurement.
• Excellent programme management, stakeholder management, and communication skills.
• Ability to translate business requirements into scalable technology solutions.
• AI and workflow automation literacy, with experience identifying and implementing opportunities to improve overall marketing operations effectiveness and efficiency.

Responsibilities

• Lead the planning and delivery of the MarTech Roadmap programmes and other transformation initiatives within Marketing.
• Work with the wider stakeholder group in CRM integration projects, ensuring marketing requirements are embedded within the overall business process.
• Partner with Product and Performance Marketing, Commercial, Products, IT and Data teams to establish and improve customer data management and marketing automation capabilities.
• Manage departmental and GTM programme budgets to ensure effective investment and ROMI.
• Establish and maintain KPI dashboards and reporting frameworks to measure marketing performance and business impact.
• Provide regular updates on delivery progress, risks, dependencies, budget status, and key outcomes to leadership teams.
• Drive stakeholder engagement and adoption of new technologies, processes, and ways of working.

Skills

MarTech delivery

CRM platforms

Marketing automation

Budget management

Forecasting

Vendor relationships

KPI reporting

Programme management

Stakeholder management

Communication

Requirements translation

AI & workflow automation

Job description

OneOcean Group is seeking a Marketing Operations Manager in the UK (Southampton) for a 12-month fixed term contract. The role leads the MarTech programme, CRM integrations, and data-driven marketing improvements to support growth and customer engagement.

You will partner with Product, Performance Marketing, IT, and Data teams, manage budgets, and deliver KPI dashboards for leadership. This is an on-site position with cross-functional collaboration.