Markets Onboarding & Transition Lead

Aumni; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

J.P. Morgan is seeking a Markets Transition Manager to coordinate client onboarding across markets products and liaise with clients, sales, and internal teams.

You’ll help track requests, communicate requirements, and support a controlled onboarding experience in a fast-paced global environment. Responsibilities include managing onboarding status, applying product knowledge, and driving platform improvements with technology, data, and operations teams.

Qualifications

• Experience in a client-facing role within onboarding or a relevant business partner function.
• Knowledge of markets products, onboarding platforms, and core controls.
• Strong client management, communication, and stakeholder engagement skills.
• Excellent project management, organization, and time management skills.
• Ability to manage a high volume of requests in a dynamic operating environment.
• Ability to navigate varied process flows and data sets while identifying opportunities for process improvement.
• Experience designing technology enhancements that improve client onboarding processes.
• Experience using business analytics, automation, or data management tools.
• Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.

Responsibilities

• Deliver an excellent client onboarding experience across a fast-paced, multi-asset class environment while adhering to control and transparency requirements.
• Field and track onboarding requests, requirements, status updates, and expected timeframes for clients and internal partners.
• Apply client, product, and process knowledge to answer questions and communicate clear onboarding steps.
• Coordinate with sales teams and internal partners across reference data, know your customer, accounts, credit, legal, and operations processes.
• Build strong working relationships that support a transparent, controlled, and efficient onboarding environment.
• Partner with technology, data, and operations teams to improve platforms, automation, reporting, and client onboarding metrics.

Skills

Client onboarding

Stakeholder management

Project management

Data analysis

Communication

Excel

PowerPoint

Python

Tableau

Tools

Python

Alteryx

Tableau

QlikView

Job description

J.P. Morgan is seeking a Markets Transition Manager to coordinate client onboarding across markets products and liaise with clients, sales, and internal teams.

You’ll help track requests, communicate requirements, and support a controlled onboarding experience in a fast-paced global environment. Responsibilities include managing onboarding status, applying product knowledge, and driving platform improvements with technology, data, and operations teams.