Markets Onboarding & Transition Lead

JPMorgan Chase & Co.; Greater London; On-site; GBP 85,000 - 110,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Markets Transition Manager in Transition Management to coordinate client onboarding activities and enable readiness to trade across markets products.

You will work with clients, sales, and internal partners to track requests, communicate requirements, and manage status updates within a fast-paced global environment. You will collaborate with reference data, know your customer, accounts, credit, legal, and operations teams to ensure a controlled and transparent

Qualifications

• Experience in a client-facing onboarding or partner function.
• Strong knowledge of markets products and onboarding platforms.
• Excellent client management, communication and stakeholder engagement skills.
• Outstanding project management, organization and time management.
• Ability to handle high volume requests in a dynamic environment.
• Experience designing technology enhancements to improve onboarding processes.
• Experience using analytics, automation, or data management tools.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).

Responsibilities

• Deliver an excellent client onboarding experience across a multi-asset class environment with strong control and transparency.
• Field and track onboarding requests, requirements, and timeframes for clients and partners.
• Apply knowledge of clients, products and processes to answer questions and communicate onboarding steps clearly.
• Coordinate with sales and internal partners across reference data, Know Your Customer, accounts, credit, legal, and operations.
• Build strong working relationships to support a transparent, controlled onboarding environment.
• Partner with technology, data, and operations teams to improve platforms, automation, reporting, and onboarding metrics.

Skills

Client-facing experience

Project management

Stakeholder engagement

Time management

Communication

Organizational skills

Data analysis tools

Excel

PowerPoint

Microsoft Office

Tools

Python

Alteryx

Tableau

QlikView

Job description

JPMorgan Chase & Co. is seeking a Markets Transition Manager in Transition Management to coordinate client onboarding activities and enable readiness to trade across markets products.

You will work with clients, sales, and internal partners to track requests, communicate requirements, and manage status updates within a fast-paced global environment. You will collaborate with reference data, know your customer, accounts, credit, legal, and operations teams to ensure a controlled and transparent