Marketplaces Manager

SF Partners; Sparkbrook; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

SF Partners are recruiting a Marketplaces Manager to own the eBay and B&Q Marketplace operations from listings to pricing and stock feeds. You’ll lead multi-channel expansion with a focus on margin and return on ad spend.

You’ll work closely with the Head of Marketing in a hybrid setup, collaborating with buying, warehouse and customer service to ensure smooth order processing and timely shipping across channels.

Qualifications

• 3+ years managing marketplace accounts for retailers
• Experience with eBay Seller Hub and Mirakl marketplaces
• Strong listing copywriting and margin analysis
• Excellent organisational and self-directed work
• Clear, concise product copywriting

Responsibilities

• Own eBay and B&Q Marketplace accounts: listings, offers, account health, cases and returns.
• Build and tidy listings to rank, convert and reflect accurate product details.
• Manage pricing and promotions against margin targets and competitive benchmarks.
• Keep stock, prices and orders flowing between Shopify, M2E, and each marketplace; fix feeds fast.
• Run and optimise eBay Promoted Listings and B&Q promotions for ROAS.
• Lead expansion onto new marketplaces: build the case, select channels, go live.
• Report weekly on sales, margin, ad spend and returns; flag what works.
• Collaborate with buying, warehouse and customer service to ensure on-time shipping.

Skills

Marketplace management

eBay & B&Q Marketplace

Pricing & promotions

Mirakl platform

Spreadsheet proficiency

Tools

Shopify

M2E Multichannel

Mirakl-based marketplaces

ChannelAdvisor

Job description

SF Partners are supporting an established retail business in Tyseley who are looking to recruit a Marketplaces Manager to join their team and to work closely with the Head of Marketing. Working pattern: hybrid working Salary: £40,000-£45,000 The showroom and phone team are already busy, and their website is growing fast. Marketplaces are the next big lever, and they need somebody to own it. Today they sell on eBay and B&Q Marketplace. You'll take full charge of both, from listings and pricing to stock feeds, ads and the numbers, then lead the move onto the next marketplaces they open. You'll have real freedom to decide what gets listed, where and how, backed by a 40-year brand, a big product range and a team that wants marketplaces to work.

What you’ll be doing

• Own our eBay and B&Q Marketplace accounts day to day: listings, offers, account health, cases and returns.
• Build and tidy listings so they rank, convert and tell the truth about the product (titles, item specifics, images, descriptions, attributes).
• Manage pricing and promotions against clear margin targets, keeping an eye on how we sit against competition.
• Keep stock, prices and orders flowing between Shopify, our multichannel tool (M2E) and each marketplace, and fix it fast when a feed breaks.
• Run and optimise eBay Promoted Listings and B&Q Marketplace promotions to a set return on spend.
• Lead our expansion onto new marketplaces: build the case, pick the channels where the numbers stack up and get us live on them.
• Report weekly on sales, margin, ad spend and returns, and say plainly what’s working and what isn’t.
• Work closely with buying, warehouse and customer service so marketplace orders ship on time and complaints get sorted.

What we’re looking for

Must-haves:

• 3+ years running marketplace accounts (eBay, Wayfair, Amazon, B&Q Marketplace or similar) for a retailer or brand, with results you can talk through.
• Confident in eBay Seller Hub and at least one Mirakl-based marketplace (B&Q, Debenhams, Wayfair and others run on it), including ads, feeds and account health.
• Comfortable with spreadsheets: you can work out margin after fees, shipping and returns without help.
• Organised and self-directed. You’ll be the person who owns this.
• Clear writer: good listings start with good copy.

Nice-to-haves:

• Experience with Shopify and a multichannel connector (M2E, Linnworks, ChannelAdvisor or similar).
• Bulky or home-improvement products, where shipping and damage rates matter.
• Experience launching a retailer on a new marketplace from scratch, especially Amazon, ManoMano, eBay, B&Q.
• Some Google Shopping or feed-management knowledge