Marketplace Administrator

Pertemps Bond; Stratford-upon-Avon; Presencial; GBP 28 000 - 32 000; Tempo integral

Resumo da oferta

Pertemps Bond is seeking a meticulous Marketplace Administrator to support and develop online sales channels. Based in Alcester, the role covers order processing, product maintenance and customer support to drive accurate listings and smooth operations.

You will manage listings, monitor inventory, coordinate dispatches, and produce insightful reports while collaborating with internal teams to identify growth opportunities across marketplaces such as Amazon, eBay and other platforms.

Qualificações

• Experience in ecommerce, marketplace management, supply chain, logistics, or sales support.
• Excellent organisational skills and attention to detail.
• Ability to manage multiple priorities and work independently.
• Strong communication and problem-solving abilities.
• Proficient in Microsoft Office, especially Excel.
• Comfort with product data, online systems, and reporting tools.
• Proactive mindset to identify efficiencies and improvements.

Responsabilidades

• Administer customer orders and coordinate dispatches to fulfilment partners.
• Monitor marketplace inventory and manage returns.
• Create and maintain product listings across platforms.
• Review product content for accuracy and consistency.
• Ensure listings comply with marketplace rules and UK/EU regulations.
• Support growth of online marketplace accounts.
• Identify opportunities to expand into new marketplaces.
• Investigate and resolve marketplace queries promptly.
• Produce reports and analyze marketplace data for decision-making.
• Collaborate with internal teams for smooth marketplace operations.

Conhecimentos

Administrative experience

Organisational skills

Multi-tasking

Communication skills

Excel

Product data handling

Reporting tools

Ferramentas

Amazon Seller Central

Vendor Central

Microsoft Office

Descrição da oferta de emprego

Marketplace Administrator

Location: Alcester

Salary: £28,000 - £32,000 per annum (depending on experience)

Hours: Full Time, Monday to Friday

A growing and successful business is looking to recruit a highly organised and proactive Marketplace Administrator to support the management and development of its online sales channels.

This is a varied position that combines administration, marketplace management, product maintenance, and customer support. The successful candidate will play an important role in ensuring products are accurately represented across online platforms, orders are processed efficiently, and opportunities to increase online sales are identified and actioned.

Key Responsibilities

• Manage the administration of customer orders and coordinate dispatches to fulfilment partners and marketplace warehouses.
• Monitor marketplace inventory levels and manage returns, including excess, damaged, and slow-moving stock.
• Create, update, and maintain product listings across various online sales platforms.
• Review product content regularly to ensure accuracy, consistency, and optimum marketplace performance.
• Ensure product listings comply with marketplace requirements and relevant UK and European regulations.
• Support the continued growth and development of online marketplace accounts.
• Research and identify opportunities to expand into new marketplaces and sales channels.
• Investigate and resolve marketplace-related queries in a timely and professional manner.
• Produce reports and analyse marketplace data to support decision-making and performance improvements.
• Work closely with internal departments to ensure smooth marketplace operations.

Candidate Requirements

• Previous administrative experience, ideally within e-commerce, marketplace management, supply chain, logistics, or sales support.
• Strong organisational skills with exceptional attention to detail.
• Ability to manage multiple priorities and work independently.
• Excellent communication and problem-solving skills.
• Good working knowledge of Microsoft Office applications, particularly Excel.
• Confidence working with product data, online systems, and reporting tools.
• A proactive approach with the ability to identify efficiencies and improvements.

Desirable Experience

• Experience using Amazon Seller Central, Amazon Vendor Central, or similar marketplace platforms.
• Knowledge of marketplaces such as eBay, TEMU, TikTok Shop, OnBuy, or other online sales channels.
• Experience optimising product listings to improve visibility and conversion rates.
• Understanding of marketplace advertising, including PPC campaigns, keyword optimisation, and performance reporting.
• Experience working with automated reporting systems, data feeds, or API-driven platforms.

This position would suit an organised and commercially minded individual who enjoys working in a fast-paced environment and wants to play a key role in developing and growing online marketplace sales.