Marketing & Revenue Manager – Cruise

Navis Consulting; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the cruise industry is seeking a Revenue & Marketing Manager to maximize onboard revenue and enhance guest engagement. The role involves developing marketing initiatives, analyzing sales performance, and collaborating with various departments to achieve revenue targets. Candidates should have a degree in Marketing or Business and at least 3 years of relevant experience, with strong analytical and communication skills.

Qualifications

• 3+ years of experience in revenue management or marketing, preferably in hospitality, retail, or cruise industry.
• Fluency in English (verbal and written); additional languages preferred.

Responsibilities

• Monitor and analyze onboard revenue streams.
• Plan and execute marketing campaigns and daily promotions.
• Drive guest participation through strategic communications.

Skills

Analytical skills

Communication

Project management

Commercial acumen

Education

Bachelor’s degree in Marketing, Business, or Hospitality Management

Tools

CRM/reporting systems

Excel

Job description

Position Summary:

The Revenue & Marketing Manager is responsible for maximizing onboard revenue and guest engagement by developing and executing strategic marketing initiatives across retail, spa, shore excursions, and other revenue-generating departments. This role analyzes sales performance, identifies opportunities for growth, coordinates onboard promotions, and ensures brand alignment across all guest touchpoints.

Key Responsibilities:

Revenue Optimization:

• Monitor and analyze onboard revenue streams.
• Develop pricing strategies and promotional plans to meet or exceed revenue targets.
• Collaborate with department heads (e.g., Retail, Spa, Shore Excursions) to align revenue objectives.

Marketing & Promotion:

• Plan and execute marketing campaigns and daily promotions across onboard revenue centers.
• Oversee visual merchandising, onboard digital signage, and printed collateral.
• Ensure brand consistency and compliance with corporate marketing standards.

Guest Engagement:

• Drive guest participation through strategic communications, announcements, and activities.
• Leverage guest data to tailor offers and experiences.
• Evaluate guest feedback and market trends to improve campaign effectiveness.

Reporting & Analysis:

• Prepare daily and voyage-end revenue reports.
• Track KPIs and conduct post-campaign performance reviews.
• Provide actionable insights and recommendations to improve performance.

Team Collaboration:

• Work cross-functionally with Hotel, Cruise, and Entertainment departments.
• Train and support onboard teams in promotional execution and sales techniques.
• Act as liaison between shipboard operations and corporate office for marketing initiatives.

Qualifications:

• Bachelor’s degree in Marketing, Business, or Hospitality Management.
• 3+ years of experience in revenue management or marketing, preferably in hospitality, retail, or cruise industry.
• Strong analytical and commercial acumen.
• Excellent communication and project management skills.
• Proficiency in marketing tools, Excel, and CRM/reporting systems.

Language & Physical Requirements:

• Fluent in English (verbal and written); additional languages preferred.

For more details please call Chris Martin on [phone] or email [e-mail]
Navis Consulting; Keeping your career on course

Navis is acting as an Employment Agency in relation to this vacancy.