Marketing Ops Expert: AI Training & CRM Automation (Remote)

Mercor; England; Remote; GBP 62,000 - 103,000; Full time

Job summary

Mercor is seeking a Marketing Expert — Marketing Operations (AI Agent Environments) for a remote contract role. Design task briefs based on marketing operations experience, specify documents, dashboards, personas, and tool states for realistic task execution.

You will write or review reference answers, assess AI agent attempts, diagnose issues from messy data, and coordinate multi-step work across CRM, marketing automation, project trackers, and support tools such as Salesforce, Zendesk, Asana

Qualifications

• Hands-on practitioner experience in marketing operations.
• Clear written reasoning skills.

Responsibilities

• Design task briefs based on real marketing operations experience.
• Specify documents, dashboards, personas, and tool states for realistic task execution.
• Write or review reference answers and criteria distinguishing strong vs. plausible-but-wrong responses.
• Review and evaluate AI agent attempts against personal standards.
• Diagnose issues from messy data, prioritize tasks, plan, execute, and orchestrate multi-step work across tools.

Skills

Hands-on marketing ops

Clear written reasoning

Tools

Salesforce

Marketing automation

Asana

Linear

Zendesk

Intercom

Job description

Mercor is seeking a Marketing Expert — Marketing Operations (AI Agent Environments) for a remote contract role. Design task briefs based on marketing operations experience, specify documents, dashboards, personas, and tool states for realistic task execution.

You will write or review reference answers, assess AI agent attempts, diagnose issues from messy data, and coordinate multi-step work across CRM, marketing automation, project trackers, and support tools such as Salesforce, Zendesk, Asana