Marketing Operations Specialist

Lever, Inc.; Greater London; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

UK employee benefits

Job summary

Octopus Electroverse is seeking a detail-oriented Marketing Operations Specialist to support B2C & B2B communications. This entry-level role offers hands-on experience with customer journeys, testing, reporting, and data-driven growth strategies.

You'll work with an in-house team across marketing and product to craft personalized experiences, refine deliverability, and contribute to international expansion in a fast-paced, creator-focused culture.

Qualifications

• Interest in the technical side of email marketing and customer journeys.
• Strong attention to detail and grammar.
• Basic knowledge of email marketing campaigns is a plus.
• People person who enjoys teamwork.
• Passionate about building a green product and decarbonising our planet.
• Interest in the e-mobility industry is essential.

Responsibilities

• Build and nurture bespoke customer journeys across B2C, B2B, and OEM ecosystems in OneSignal, crafting multi-language emails and in-app messages.
• Rigorously test and QA every touchpoint for an outréghly good experience.
• Maintain segmentation, suppression management, and deliverability best practices to protect domain health.
• Track engagement metrics and turn insights into growth opportunities.
• Collaborate with Product, Design, Ops, and Marketing to map campaigns to growth goals.
• Be the guardian of Octopus Electroverse voice in all communications.
• Roll out Electroverse and Octopus Fleet messaging into new international markets.

Skills

Attention to detail

Email marketing

Multilingual campaigns

Collaborative

Interest in e-mobility

Tools

OneSignal

Job description

In just five years, Octopus Electroverse has grown to become one of the largest eMobility players in Europe, with over 1.4 million connected electric vehicle chargers and a customer ecosystem spanning web, iOS, Android, CarPlay, Android Auto & Automotive OS, and more. But that's just the start: we're busy launching new products, working with more automotive andtech partners, building exciting new features at scale, and creating the integrated chargingexperiences of the future - all in the name of making the electric transition super simple forindividual drivers and fleets.

Electroverse is a multifunctional team comprising product, development, commercial, operations, marketing, partnerships and more - all focused on making Octopus the go-to name in EV charging. And we're looking for smart individuals with an interest in the space who can help us make it happen.

About the role

We're looking for a detail-oriented Marketing Operations Specialist to technically support our B2C & B2B communications and marketing campaigns. This is an entry-level role, ideal for someone looking to build a career in marketing operations. You'll assist in scheduling, testing and reporting on marketing and transactional emails. You'll also gain hands-on experience with customer engagement tools, data segmentation, and campaign performance analysis. Being a part of the Octopus Group, there are a few things you should know…We don't do things the traditional way. No agencies, no bureaucratic sign-off processes, and no unnecessary meetings. We have an incredible in-house team of marketers, developers, designers, product and commercial teams, and we all work together to create a product that transforms the e-mobility space.

What you'll do

• Get stuck into building and nurturing bespoke customer journeys across B2C, B2B, and OEM partner ecosystems in OneSignal - crafting multi-language emails, push notifications, in-app messages, and quick HTML tweaks.

• Rigorously test and QA every touchpoint across our international base to make sure every subject line, link, and layout delivers an outrageously good experience.

• Keep our ecosystem squeaky clean through smart segmentation, suppression management, and deliverability best practices to protect our domain health.

• Keep a pulse on what makes our audience tick, tracking key engagement metrics and turning performance insights into wins and new growth opportunities.

• Team up with Product, Design, Ops, and Marketing leads to ensure transactional messaging drops seamlessly and campaign journeys map straight back to our big growth ambitions.

• Be a true guardian (and passionate champion!) of the distinct, warm, and human Octopus Electroverse and Octopus Fleet tone of voice.

• Roll up your sleeves and jump into wider initiatives as we roll out Electroverse and Octopus Fleet into exciting new international markets!

What you'll need

• Have a genuine interest in the technical side of email marketing and customer journeys

• Love paying attention to detail and grammar. If there's a missing link or an out-of-place

  comma, you'll notice it!

• Not essential, but a basic knowledge of email marketing campaigns is a plus

• Are a people person and enjoy engaging and working with a diverse group of individuals

• Are genuinely passionate about building a green product, in pursuit of Octopus's wider goal of decarbonising our planet

• An interest and desire to know more about the e-mobility industry is essential!

Why else you'll love it here

Wondering what the salary for this role is?Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!

Octopus Energy Group is aunique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We were named the UK's top company to work for in 2025, and we ranked in the top ten in the Sunday Times Best Places to Work 2026. Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We've also been placed in the top 10 companies for senior leadership

Visit our UK perks hub - Octopus Employee Benefits

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential.Need any specific accommodations?Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.