Marketing and Communications Account Manager - Clinical

Breathehr; Warrington; Hybrid; GBP 27,000 - 33,000; Full time

Job summary

St Rocco’s Hospice in Warrington is seeking a Marketing and Communications Account Manager – Clinical to translate clinical priorities into campaigns and content that connect with patients, families, carers, healthcare professionals and the wider community. You’ll work with clinical colleagues and our Digital Content Creator to deliver accurate, accessible communications.

You’ll lead integrated campaigns, manage briefs and budgets, and use data to evaluate impact while championing the brand and

Qualifications

• Experience delivering integrated marketing and communications campaigns.
• Experience managing internal stakeholder relationships.
• Ability to write for different audiences and channels.
• Comfort using data to improve results and managing competing priorities.
• Commitment to inclusive, accessible communication.

Responsibilities

• Integrated communications: develop and deliver content that supports service awareness, referral pathways, patient and family information and community engagement.
• Content across website, email, social media, print, PR and professional networks.
• Work sensitively with patients, families and colleagues to share stories that demonstrate the difference hospice care makes.
• Organisation: Manage briefs, schedules, approvals, budgets and suppliers to deliver high-quality work.
• Analysis: Use audience insight, feedback and performance data to shape activity, evaluate results and present recommendations.
• Ambassadorial: Champion our brand and ensure communications meet accessibility, consent, confidentiality and information governance requirements.

Skills

Integrated marketing campaigns

Stakeholder management

Content creation

Data-driven decision making

Accessible communications

Job description

Marketing and Communications Account Manager – Clinical

St Rocco's Hospice, Warrington

Vacancy listed12/11/2026

Details

Contract: Permanent

Hours: 37.5hrs per week, with occasional evening and weekend work

Location: St. Rocco’s Hospice, Lockton Lane, Bewsey, WA5 0BW, flexible working options

Salary:£30,000 per annum

Reports to: Director of Commercial Development

Making Every Day Count at St. Rocco’s Hospice

Can you turn complex information into clear, compassionate communications? We’re looking for a creative, organised and insight-led marketing and communications professional to help raise awareness of our clinical services and improve understanding of how to access hospice support.

Your opportunity to make a difference

As the Marketing and Communications Account Manager for our clinical teams, you’ll build trusted relationships and translate service priorities into campaigns and content that connect with patients, families, carers, healthcare professionals and the wider community. Working closely with clinical colleagues and our Digital Content Creator, you’ll combine strategic planning with hands‑on delivery to make our communications accurate, accessible and meaningful.

Key Responsibilities

• Integrated communications: Develop and deliver content that supports service awareness, referral pathways, patient and family information and community engagement.
• Compelling content: that works across website, email, social media, print, PR and professional networks.
• Work sensitively: with patients, families and colleagues to share stories that demonstrate the difference hospice care makes.
• Organisation: Manage briefs, schedules, approvals, budgets and suppliers to deliver high‑quality work.
• Analysis: Use audience insight, feedback and performance data to shape activity, evaluate results and present recommendations.
• Ambassadorial: Champion our brand and ensure communications meet accessibility, consent, confidentiality and information governance requirements.

What you’ll bring

Experience of delivering integrated marketing and communications campaigns, managing internal stakeholder relationships and writing for different audiences and channels. You’ll be confident using data to improve results, managing competing priorities and turning specialist briefs into practical communications plans.

Just as importantly, you’ll be collaborative, proactive and compassionate, with sound professional judgement and a commitment to inclusive, accessible communication. Experience in a hospice, charity, healthcare or community setting would be helpful, but is not essential. Relevant professional experience is essential; a related qualification or professional membership is desirable.

This is an opportunity to use your communications expertise to support greater understanding of hospice care and access to services. You’ll also work collaboratively across the marketing and communications team, providing cover for income generation communications when needed.

For any queries, or an informal chat, please contact Marie Egerton, Director of Commercial Development: [e-mail] , 01925575780