Marketing Administrative Assistant

The University of Manchester; Manchester; On-site; GBP 21,000 - 26,000; Full time

Job summary

The University of Manchester is seeking a motivated Student Marketing and Recruitment Assistant to join the Faculty of Humanities team. You will support campaigns that engage prospective students, manage CRM activities, and help organise on-campus events.

You will work with a collaborative, inclusive team and develop professional knowledge in higher education administration, gaining experience across communications, events and student outreach.

Qualifications

• Good communication skills, including copywriting and proofreading experience.
• Good interpersonal skills and ability to work in a team.
• Knowledge of major social media channels.
• Good organisational skills, and able to prioritise work.
• Demonstrate an ability to work in a team environment and support colleagues.
• Desirable: experience communicating with a student audience.
• Desirable: interest in photography and/or video production and/or basic design software.
• Desirable: interest in e-marketing and some technical awareness e.g. basic HTML.

Responsibilities

• Support delivery of Student Marketing and Recruitment projects and campaigns.
• Assist with clerical and administration tasks, including ambassador timesheets.
• Support CRM activities for prospective students, including data uploading, cleaning and de-duplication, and templating content.
• Assist production and distribution of communications for prospective students and staff, proofreading copy.
• Help with planning and on-campus events such as open days and school/college visits.

Skills

Copywriting

Proofreading

Interpersonal skills

Social media

Organisational skills

Teamwork

HTML basics

Basic design software

Tools

HTML basics

Basic design software

Job description

We are seeking a motivated and collaborative individual to join our team as a Student Marketing and Recruitment Assistant. This role offers an exciting opportunity to contribute to student marketing and recruitment activity across the Faculty of Humanities, supporting the creation and delivery of campaigns that engage prospective students. Working as part of a dynamic and inclusive team, you will develop professional knowledge, skills and experience within higher education administration.

You will be responsible for:

• To work under the direction of SMR colleagues (Student Recruitment and Marketing Co-ordinators, Officers or Managers) to support the delivery of Student Marketing and Recruitment projects and campaigns.
• To support clerical and administration activities following processes and procedures, as directed by the line manager. This will include tasks such as processing student ambassador timesheets.
• Provide support with CRM activity with prospective students. This support will be administrative (uploading contacts, cleaning and de-duping data following agreed processes), and populating email and message templates with content.
• Support the production and distribution of communications for prospective students and staff audiences. This will include proof reading colleagues’ work, and checking copy against house-style guidelines.
• Undertake defined tasks that contribute to supporting the organisation, set-up, delivery and take-down of on-campus events such as open days and school/college visits.

We welcome candidates who bring diverse perspectives, experiences, and approaches to their work.

About You

We encourage applications from individuals with a wide range of backgrounds and experiences. You should demonstrate:

Essential Criteria

• Good communication skills, including copywriting and proofreading experience.
• Good interpersonal skills.
• Knowledge and understanding of all major social media channels.
• Good organisational skills, and able to prioritise work.
• Demonstrate an ability to work in a team environment and support colleagues.

Desirable Criteria

• Experience of communicating with a student or youth-orientated audience.
• A keen interest in photography and/or video production and/or experience of basic design software.
• An interest in e-marketing and some technical awareness e.g. basic HTML.

We value transferable skills and real-world experience as much as formal qualifications.

Our benefits include:

• Generous employer pension contribution
• Christmas closure across all departments outside of annual leave and bank holidays
• Purple Place employee discount platform

For more information, please see University of Manchester Benefits. You can also find information on our Flexible and Hybrid working arrangements online.

We are an open place of enquiry and challenge. We embrace and celebrate difference, diversity and debate, and we pride ourselves on being a place of education, learning and community where we are able, within the law, to question and test received wisdom, express new ideas and explore controversial or unpopular topics and opinions.

Enquiries About The Role, Shortlisting And Interviews

Lauryn Edwards
[e-mail]

General enquiries and administrative support

[e-mail]

Technical and job portal support

Jobtrain Candidate Support

This role is not eligible for Skilled Worker visa sponsorship. Applicants must demonstrate the right to work in the UK.

Applications close at midnight on the closing date.

Further particulars (with person specification) linked below.