Market Service Owner

Diageo; Leven; On-site; GBP 45,000 - 65,000; Full time

Job summary

Diageo seeks a Market Service Owner in Leven to ensure smooth movement of goods across global markets. You will manage the full freight process, coordinate pre‑shipment requirements, POs, quoting, billing and investigations, while building trusted relationships with market contacts, sites and logistics partners.

The role emphasizes cross-functional delivery, process discipline and a customer-first approach to maintain high performance and reliability in our logistics operations.

Qualifications

• Experience working in a logistics environment, preferably within exports.
• Strong freight documentation knowledge and terminology.
• Ability to build and maintain relationships across teams and external partners.
• Collaborative, 'one team' attitude to achieve business objectives.

Responsibilities

• Manage full freight process, selecting services at best value.
• Handle pre-shipment requirements, PO creation, freight quoting, billing and investigation.
• Resolve export-related issues with a proactive approach and market-specific knowledge.
• Maintain strong relationships with market contacts, production sites and third-party freight providers.

Skills

Logistics experience

Freight documentation knowledge

Relationship building

Collaborative mindset

Problem solving

Tools

SAP

Power BI

Excel

Power Apps

Job description

Job Description : Job Title: Market Service Owner Location: Leven, Fife Scotland Contract: Permanent Closing Date: 12th October 2026

About Us

With over 200 brands sold in nearly 180 countries, Diageo is home to some of the world’s most iconic drinks. From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life’s moments - from everyday connections to landmark celebrations. Bring your talent, curiosity and ambition, and strive for your personal best alongside people who challenge, support and learn from each other. Together, as one outstanding team, we keep learning, improving and raising the bar for our brands, our business and each other. Join us and play your part in making life’s moments mean a little more.

About The Function

Supply Chain & Manufacturing is where our brands are made, moved and delivered to the world. With over half of our people working across more than 100 sites, this is a complex, large-scale operation that brings together production, logistics, engineering and supplier partnerships. It’s fast-paced and hands-on, with teams working together to ensure quality, efficiency and sustainability at every stage. From sourcing ingredients to getting products into customers’ hands, you’ll play a role in delivering the brands people know and love.

About The Role

As a Market Service Owner based in our Leven office, you’ll play a key role in ensuring the smooth and efficient movement of goods across global markets. This is a highly cross-functional role that requires strong organisational skills, the ability to prioritise effectively, and a collaborative attitude. Reporting to the Logistics Team Leader, you’ll be responsible for building and maintaining strong, trust-based relationships with a wide range of stakeholders, including market contacts, production sites and third-party freight service providers. Your role will be central to understanding the unique needs of each market and ensuring these are met through effective planning and communication. You’ll handle the full freight process, selecting the most appropriate services at the best value, while also handling pre-shipment requirements, PO creation, freight quoting, billing, and investigation. A proactive approach to resolving export-related issues and a strong understanding of market-specific products and requirements will be crucial. Operating in a process-driven environment, you’ll bring a customer-first approach to service delivery, ensuring that we continue to meet high standards of performance and reliability across all our logistics operations.

Experience / Skills Required:

• Experience working in a logistics environment, preferably within exports
• A strong understanding of freight documentation and terminology
• A solutions-oriented attitude, with the determination to overcome obstacles and deliver results
• Ability to build and maintain strong working relationships across teams and external partners
• A collaborative, 'one team' attitude- working together to achieve shared goals aligned with business objectives
• Understanding of SAP (advantageous but not essential)
• Proficiency in Microsoft Office Suite, especially Excel
• Experience with supporting digital tools (Power Bi/Power Apps etc)

We welcome applicants from all backgrounds and experiences, and if you’re eager to learn and grow, we’d love to hear from you! Flexibility is key to our success. Talk to us about what flexibility means to you, so that you’re supported to manage your wellbeing and balance your priorities from day one.

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more. Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Recruitment Scam Warning

Protecting candidates is very important to us. All communications regarding your application will come from an email address ending in @diageo.com. In our recruitment process, we'll never ask for money.

Worker Type :Regular Primary Location:Leven Processing Additional Locations : Job Posting Start Date : 2026-09-28

With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company. Every day, over 29,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers - the brands we’re building are rooted in culture and local communities. And through our people, their legacy lives on. Join us, and you’ll collaborate with talented people from all corners of the world. Together, you’ll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of. With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you’ll be empowered to be you. Just bring your ambition, curiosity and ideas, and we’ll celebrate your work and help you reach your fullest potential.

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