Market Research Project Manager

M3USA; Greater London; Ibrido; GBP 40.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonus scheme

25 days leave

Company bonus scheme

Pension contributions

Vitality program

Gym membership discount

Descrizione del lavoro

M3USA is seeking an experienced Project Manager to coordinate international market research projects in healthcare. You will liaise between Med Planet, clients, and internal teams to ensure on-time, on-budget delivery with excellent client service.

The role requires 2+ years in market research project management, a bachelor’s degree or equivalent, and strong communication, organizational and budgeting skills. The position offers hybrid work and opportunities within a global network.

Competenze

• 2 years’ experience in market research project management, preferably in healthcare.
• Bachelor’s Degree or equivalent work experience.

Mansioni

• Manage international market research projects through lifecycle, ensuring client satisfaction and objectives.
• Coordinate project kick-off meetings to align client needs, timelines and responsibilities.
• Oversee programming, translations, overlays and testing to meet quality standards.
• Provide detailed client updates and deliverables with a solution-focused approach.
• Manage fieldwork recruitment, budgeting, and vendor onboarding to meet deadlines.
• Ensure timely invoicing and alignment with internal processes.

Conoscenze

Time management

Organizational skills

Written and verbal communication

Microsoft Excel

Microsoft Outlook

Microsoft Word

Analytical skills

Teamwork

Autonomy

Deadline-driven

Formazione

Bachelor’s Degree or equivalent

Strumenti

Microsoft Office Suite

Descrizione del lavoro

About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.

About the Business Division:

This role is part ofMED PLANET,a Lyon based fieldwork agency and awholly owned subsidiary ofM3 Inc. MED PLANETis a leadingprovider ofdata-collection services for the pharmaceutical and healthcare industry. Wespecializein conducting both qualitative and quantitative market research in France. MED PLANET provides high quality translations and transcription for healthcare fieldwork projects for the M3MR group.

Job Description

The mission of the Project Manager is to be a communication and relationship liaison between Med Planet, our clients, and other teams involved in the project’s completion. The Project Manager is responsible for managing all aspects of the project, ensuring excellent client service and delivering projects on time and within budget.

This is the ideal role for someone who has experience in international market research, with focus on healthcare, fieldwork, and collaboration with all teams involved in the project.

Essential Duties and Responsibilities:

Including, but not limited to the following:

• Manage international market research projects through entire project lifecycle, ensuring client satisfaction and project financial goals are at core of decision making, keeping ownership of all aspects of the project, including:
  • Project specifications review, project set up, resource planning, fieldwork and timelines planning
  • Coordination of project kick-off meetings to ensure all involved parties understand project specifications, client needs, timelines, and responsibilities
  • Programming, translations, overlays and testing, ensuring quality standards and timelines are met
  • Project launch execution and analysis, with detailed feedback to clients with a solution approach
  • Fieldwork management, delivering timely and high quality client updates, proactively managing and monitoring project recruitment to ensure smooth and timely delivery via maximisation of internal sample, custom recruitment and partner onboarding, controlling project budget and achieving project financial goals
  • Ensure market research participants have a positive project experience by following sampling practices, and ensuring incentive approvals and project queries are handled in timely manner
  • Provide to client the agreed deliverables within expected timelines and quality
  • Meet billing deadlines and goals, ensuring high adherence to internal processes
• Comply with M3MR groups operating procedures, and ensure all practices and systems follow the ISO Accreditation and M3MR group policies
• Manage and leverage relationships with vendors to facilitate accurate and timely deliverables, communications, and issue resolution..
• Support the execution client service improvement plans on allocated accounts, ensuring collaboration with sales and other members of the team, and providing a consistent and solution-oriented approach across each touch point of the client journey

Qualifications

Must have 2 years’ experience in market research project management, preferably in healthcare

Education and Training Required:

Bachelor’s Degree or equivalent work experience

Knowledge, Skill, Ability:

• Be a self-motivated individual with exceptional time management, organizational skills and attention to detail.
• Able to work well meet deadlines and under pressure.
• Have exceptional written and verbal communication skills.
• Have strong Microsoft Office skills including Excel, Outlook, and Word.
• have well-developed analytical and problem-solving skills.
• Have the ability to work autonomously and in a team environment to successfully meet departmental objectives.
• Have the ability to manage multiple online research projects accurately and on-time in a fast-paced environment where moving deadlines and other changes often occur in real time.

Company Disclaimer: This job description does not represent an all-exhaustive list of all functions and the employee may be required to perform additional duties as assigned by the manager and the company. The company reserves the right to revise this job description at any time.

Additional Information

Employee Benefits:

• Participation a bonusscheme
• 25 days annual leave
• Participation in a company bonus scheme linked to personal and company performance
• Pension 4%/4% employee/employer contributions
• Vitality after probation
• Discounted gym membership

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