Senior Project Manager, Quantitative Research

M3USA; England; On-site; GBP 50,000 - 85,000; Full time

Benefits offered by this job

25 days annual leave

Annual bonus scheme

Pension 4%/4%

Medical cash plan with gym discount

Cycle scheme

Job summary

M3 Global Research in the United Kingdom is seeking a Senior Project Manager to coordinate international market research projects in healthcare, ensuring on-time delivery and budget adherence. You will lead cross-functional teams, manage fieldwork, sampling, translations, and vendor relationships while safeguarding quality and client satisfaction.

The role requires a Bachelor’s degree or equivalent, 2–3 years in market research project management, and strong communication, organizational and MS

Qualifications

• Bachelor’s degree or equivalent work experience.
• 2–3 years of market research project management experience, preferably in healthcare.
• Strong time management and ability to meet deadlines under pressure.
• Excellent written and verbal communication skills.

Responsibilities

• Coordinate project kickoff meetings and timelines.
• Ensure fieldwork planning, budgeting, and sample recruitment.
• Provide detailed client updates and deliverables on time and within budget.
• Lead junior staff and manage vendor relationships.

Skills

Time management

Organizational skills

Attention to detail

Written communication

Verbal communication

Microsoft Office

Excel

Outlook

Word

Analytical skills

Problem-solving

Autonomy

Team collaboration

Project management

Education

Bachelor’s Degree or equivalent

Tools

MS Office Suite

Excel

Outlook

Word

Job description

About M3:

A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.

M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.

M3 Global Research maintains ISO 26362 and ISO 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors.

The mission of the Senior Project Manager is to be a communication and relationship liaison between M3, our clients, and other teams involved in the project’s completion. The Senior Project Manager is responsible for managing all aspects of the project, ensuring excellent client service and delivering projects on time and within budget.

This is the ideal role for someone who has experience in international market research and management of complex projects, with strong focus on healthcare, fieldwork, and collaboration with all teams involved in the project.

Essential Duties and Responsibilities:

Including, but not limited to the following:

• Project specifications review, project set up, resource planning, fieldwork and timelines planning
• Coordination of project kickoff meetings to ensure all involved parties understand project specifications, client needs, timelines, and responsibilities
• Programming, translations, overlays and testing, ensuring quality standards and timelines are met
• Project launch execution and analysis, with detailed feedback to clients with a solution approach
• Fieldwork management, delivering timely and high quality client updates, proactively managing and monitoring project recruitment to ensure smooth and timely delivery via maximisation of internal sample, custom recruitment and partner onboarding, controlling project budget and achieving project financial goals
• Ensure market research participants have a positive project experience by following sampling practices, ensuring incentive approvals and project queries are handled in timely manner
• Provide to client the agreed deliverables within expected timelines and quality
• Meet billing deadlines and goals, ensuring high adherence to internal processes
• Comply with M3’s operating procedures, and ensure all practices and systems follow the ISO Accreditation and M3 policies
• Responsible for guiding and leading junior staff assigned to support and work on projects managed by the Senior Project Manager
• Manage and leverage relationships with vendors to facilitate accurate and timely deliverables, communications, and issue resolution
• Partner with Sales and Client Service teams to address issues and/or make recommendations to improve performance on market research studies
• Support the execution client service improvement plans on allocated accounts, ensuring collaboration with sales and other members of the team, and providing a consistent and solution-oriented approach across each touch point of the client journey

Education and Training Required:

• Bachelor’s Degree or equivalent work experience

Minimum Experience:

• Must have 2-3 years’ experience in market research project management, preferably in healthcare

Knowledge, Skill, Ability:

• Be a self-motivated individual with exceptional time management, organizational skills and attention to detail
• Able to work well meet deadlines and under pressure
• Have exceptional written and verbal communication skills
• Have strong Microsoft Office skills including Excel, Outlook, and Word
• have well-developed analytical and problem-solving skills
• Have the ability to work autonomously and in a team environment to successfully meet departmental objectives
• Have the ability to manage multiple online research projects accurately and on-time in a fast-paced environment where moving deadlines and other changes often occur in real time

Benefits:

• 25 days annual leave
• Participation in an annual bonus scheme linked to the profitability of the business
• Pension 4%/4% employee/employer contributions of qualifying earnings
• Company’s medical cash plan. As part of the cash plan you have access to subsidised gym membership and a staff discount scheme
• Cycle scheme