Maritime VSAT Subject Matter Expert (On-Call, Remote Support)

Global Satcoms; United Kingdom; Remote; GBP 50,000 - 70,000; Full time

Job summary

A leading company in maritime connectivity is looking for a Maritime VSAT Subject Matter Expert to provide remote technical support for VSAT installations aboard vessels worldwide. This flexible, on-call role offers competitive compensation and professional development opportunities. If you have extensive experience in maritime VSAT solutions and strong problem-solving skills, we would love to hear from you.

Benefits

Flexible Remote Work

Competitive Compensation

Professional Development

Qualifications

• Extensive experience in Maritime VSAT solutions and hybrid networks.
• Strong expertise in Inmarsat GX and FX systems.

Responsibilities

• Support field engineers during VSAT installations and troubleshooting.
• Diagnose and resolve complex satellite communication issues.

Skills

Problem-Solving

Technical Support

Communication

Education

GVF Certifications

CCNA or Equivalent

Tools

Cisco Routers

TeamViewer

AnyDesk

Job description

Maritime VSAT Subject Matter Expert (On-Call, Remote Support)

Join to apply for the Maritime VSAT Subject Matter Expert (On-Call, Remote Support) role at Global Satcoms.

Job Overview

Global Satcoms is seeking an experienced Maritime VSAT Subject Matter Expert to provide remote technical support and consulting for field technicians performing VSAT installations aboard vessels worldwide. You will act as a technical escalation point, assisting engineers during commissioning, troubleshooting, and system integration. This flexible, on-call role offers task-based or daily rate compensation, enabling remote support for critical maritime connectivity solutions.

Key Responsibilities

1. Support field engineers during VSAT installations, commissioning, and troubleshooting.
2. Diagnose and resolve complex satellite communication issues, including Inmarsat GX and FX.
3. Provide assistance via phone, chat, remote terminals, TeamViewer, and AnyDesk.
4. Conduct virtual training sessions and offer consulting to clients and junior engineers.
5. Troubleshoot stabilized and fixed VSAT antennas (SeaTel, Sailor, KNS, KVH, Orbit, Intellian, Kingsat).
6. Work with COM-on-the-move (COTM) systems such as Winegard and iNetVU.
7. Configure and maintain networking equipment (Cisco routers, access points, servers, and out-of-band management systems).
8. Advise clients via phone or Teams, assist with solution design, and address installation concerns.
9. Provide technical support for Starlink, OneWeb, and Kymeta when required.
10. Bring extensive field experience in integrating hybrid connectivity solutions (VSAT, LEO, LTE).

Minimum Requirements

1. Extensive experience in Maritime VSAT solutions and hybrid networks.
2. Strong expertise in Inmarsat GX and FX systems.
3. Familiarity with Cobham, Intellian, Winegard, iNetVU, and other maritime connectivity solutions.
4. Experience with Starlink, OneWeb, and Kymeta preferred.
5. GVF certifications preferred.
6. Cisco networking experience (CCNA or equivalent) preferred.
7. Strong problem-solving skills and ability to guide field engineers.
8. Fluent English; additional languages are a plus.
9. Available for global on-call support.

Benefits

Flexible remote work with on-call availability.

Competitive compensation (task-based or daily rate).

Professional development through Global Satcoms Academy.

If you're an experienced Maritime VSAT expert seeking a flexible, remote opportunity, we'd love to hear from you!

Apply now via LinkedIn or through our website.