Maritime Rescue Dispatcher (24/7)

Maritime and Coastguard Agency; Lerwick; In loco; GBP 28.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Civil Service Pension (28.97%)

25 days annual leave + 8 bank holidays

Flexible working options

Descrizione del lavoro

Maritime and Coastguard Agency (MCA) in Lerwick, Shetland Islands, seeks Maritime Operations Officers to act as the first point of contact for emergencies and routine calls. You will coordinate responses across phones, radios and systems to ensure swift, effective rescue efforts.

The role requires calm communication, resilience, and strong teamwork, with a 12-hour shift pattern to support 24/7 coverage. Full-time postings include fringe benefits and training.

Competenze

• Clear and calm communication with the public under stress.
• Ability to stay composed and gather accurate information quickly.
• Proven teamwork abilities to coordinate emergency responses.

Mansioni

• Act as the first point of call for all public contact.
• Coordinate responses to both emergency and routine issues.
• Work as part of a team to organise the response to emergencies.
• Work with other Emergency Services to ensure the most effective outcome.
• Adhere to strict operating procedures.
• Accurately record, update and maintain incident logs.

Conoscenze

Communication

Resilience

Teamwork

Descrizione del lavoro

Maritime and Coastguard Agency (MCA) in Lerwick, Shetland Islands, seeks Maritime Operations Officers to act as the first point of contact for emergencies and routine calls. You will coordinate responses across phones, radios and systems to ensure swift, effective rescue efforts.

The role requires calm communication, resilience, and strong teamwork, with a 12-hour shift pattern to support 24/7 coverage. Full-time postings include fringe benefits and training.