Maritime Operations Officer: Real-Time Security

Pole Star Global; Poole; Sur place; GBP 32 000 - 45 000; Plein temps

Avantages offerts par ce poste

Hybrid/Flexible working

Private healthcare

Gym and wellness programs

Life insurance 3x salary

Employee assistance program

25 days annual leave

5 wellbeing days

Volunteering leave

Résumé du poste

Pole Star in Poole is seeking an Operations Officer to monitor vessels and routes, assess security risks, and provide timely crisis support to captains and clients. This full-time role involves shift work, with on-call duties, and requires calm, precise communication under pressure.

Ideal candidates will have maritime or crisis-management exposure, strong attention to detail, and proven ability to manage multiple tasks while maintaining documentation accuracy.

Qualifications

• Experience in a shift-based operations, control room, or incident/crisis response environment.
• Strong situational awareness and ability to assess risk and make sound decisions under pressure.
• Calm, confident communicator with clients and stakeholders during time-critical situations.
• Excellent attention to detail and accuracy in logging, reporting and data management.
• Strong multitasking and prioritisation across competing operational demands.
• Proficiency with Microsoft Office and operational IT systems.
• Ability to follow structured processes while remaining flexible.

Responsabilités

• Monitor vessels, routes and activity in real time to identify risks and respond accordingly.
• Act as primary contact for captains and clients, providing timely guidance and crisis support.
• Deliver Masters Briefs for transiting vessels in high‑risk areas.
• Issue real-time maritime security alerts and incident updates.
• Manage operational incidents, alarms and system notifications; track device/power issues.

Connaissances

Shift-based operations

Situational awareness

Calm communication

Attention to detail

Multitasking

MS Office proficiency

Structured processes

Team collaboration

Willingness to work weekends

Description du poste

Pole Star in Poole is seeking an Operations Officer to monitor vessels and routes, assess security risks, and provide timely crisis support to captains and clients. This full-time role involves shift work, with on-call duties, and requires calm, precise communication under pressure.

Ideal candidates will have maritime or crisis-management exposure, strong attention to detail, and proven ability to manage multiple tasks while maintaining documentation accuracy.