Marine Personnel Coordinator Glasgow

TN United Kingdom; Clydebank; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Marine Personnel Coordinator to oversee crew management and welfare. This role is pivotal in ensuring safety, compliance, and effective communication between seafarers and the management team. You will be responsible for coordinating crew changes, managing payroll, and maintaining compliance with maritime regulations. If you have a passion for maritime HR and a keen eye for detail, this opportunity offers a chance to make a significant impact in a dynamic environment.

Qualifications

• Experience in a marine crewing role supporting a large global seafarer pool.
• Knowledge of ISM, STCW, and MLC requirements.

Responsibilities

• Support communications between seafarers and the team, ensuring queries are managed.
• Coordinate payroll matters for seafarers, liaising with global offices.

Skills

Marine Crewing Experience

Customer Service Skills

Communication Skills

Organizational Skills

Knowledge of Maritime Regulations

Understanding of Offshore Crewing Practices

Proficiency in MS Office

Education

University Degree in HR or Business

Tools

COMPAS Crew Management System

Job description

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Marine Personnel Coordinator Glasgow, Clydebank

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Client:

Northern Marine

Location:

Glasgow, Clydebank

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

91307e83472b

Job Views:

4

Posted:

29.04.2025

Expiry Date:

13.06.2025

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Job Description:

16th Aug 2024

The Personnel Coordinator is responsible for general crew management and welfare, with focus on safety, compliance, and high attention to detail.

Key Responsibilities

• Support communications between seafarers and the team, ensuring all queries are managed and resolved promptly.
• Support and participate in internal and client audits.
• Liaise with the Marine Personnel Specialist to ensure effective crew changes in line with client requirements.
• Manage and coordinate office visits of seafarers, including de-briefs and appraisals.
• Coordinate crew induction for new joiners and offboarding for leavers.
• Assist with disciplinary matters, review external manning agents, and ensure KPIs/SLAs are met.
• Support the management of the COMPAS crew database, ensuring accuracy and timeliness.
• Coordinate payroll matters for seafarers, liaising with global offices for prompt payments.
• Monitor and analyze training plans to ensure crews are competent and compliant with regulations.
• Support communication on STCW standards.
• Maintain knowledge of ISM, STCW, and MLC requirements.
• Perform additional tasks related to crewing as advised by Line Management.

Candidate Requirements

• Experience in a marine crewing role supporting a large global seafarer pool.
• Experience managing crewing demands and resolving issues.
• Customer service skills with a focus on client engagement.
• Experience with case management involving investigation, grievances, and disciplinary processes.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities and organizational skills.
• Knowledge of maritime regulations and industry best practices.
• Understanding of offshore crewing practices and casework management onboard.
• Deep knowledge of ISM, MLC, and STCW.
• Familiarity with crew management systems like COMPAS.
• Ability to work independently and in a team.
• Understanding of GDPR and ISO standards related to crew management.
• Proficiency in MS Office applications.
• University Degree in HR or Business preferred.
• Previous experience in seagoing HR within a ship management company.
• Knowledge of shipping HR legislation, STCW, MLC.