Employee Benefits Consultant - Glasgow or Edinburgh

TN United Kingdom; City of Edinburgh; Hybrid; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is looking for enthusiastic Client Account Managers to join their Employee Benefits team. This role provides a fantastic opportunity for individuals with a solid client service and sales background to thrive in a dynamic environment. You will manage complex client portfolios, deliver outstanding service, and negotiate with insurance partners to secure the best terms. With a hybrid working model and competitive benefits, this position offers ongoing training and a collaborative team atmosphere, making it an exciting step in your career.

Benefits

25 days annual leave

Flexible holidays

Pension

Private medical insurance

Life assurance

Income protection

Ongoing training and development

Collaborative team environment

Qualifications

• Experience in client service and sales with a record of meeting KPIs.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Manage client portfolios and develop strong relationships.
• Negotiate with insurance partners for favorable terms.

Skills

Client service experience

Sales experience

Interpersonal skills

Communication skills

Time management

Organizational skills

Tools

Microsoft Office

Microsoft Dynamics

Job description

Employee Benefits Consultant - Edinburgh or Glasgow

Mercer Marsh Benefits (MMB), part of Marsh McLennan, is a global leader in workplace health and benefits, operating in 135 countries. We are seeking enthusiastic and dedicated individuals to join our Employee Benefits team as Client Account Managers, advising SME clients on private medical insurance, group risk, and overall employee benefits and wellbeing packages.

This role offers an excellent opportunity for those with a strong client service and sales background to advance their career within a leading professional services firm.

What to Expect

• Deliver outstanding client service in line with MMB’s target operating model.
• Manage complex client portfolios, renew and review schemes, and acquire new business.
• Work across diverse industries, providing innovative benefits solutions.
• Contribute to the growth of a global firm and make a meaningful impact on clients.

Rewards

• Hybrid working model combining office and home days.
• Competitive benefits including 25 days annual leave, flexible holidays, pension, private medical insurance, life assurance, income protection, and flexible benefits.
• Ongoing training and development opportunities.
• Collaborative team environment with experienced professionals.

Key Responsibilities

• Manage client portfolios, develop relationships, and act as a trusted advisor.
• Oversee renewal and review processes, identify improvement areas.
• Negotiate with insurance partners for favorable terms.
• Identify and pursue new business opportunities.
• Stay informed on industry trends, regulations, and product offerings.

Minimum Requirements

• Client service and sales experience in a professional setting, with a record of meeting KPIs.
• Strong interpersonal and communication skills.
• Proficiency in Microsoft Office and Microsoft Dynamics.
• Ability to work independently and as part of a team.
• Excellent time management and organizational skills.

Preferred Qualifications

• Experience in Employee Benefits.
• Knowledge of Group Risk and Healthcare products.