Marine Claims Executive - Management Services

MILLER INSURANCE LLC; London; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Marine Claims Executive to join their dynamic Marine team. In this role, you will be at the forefront of managing liabilities and cargo claims, ensuring swift resolutions while maintaining high service standards. Your strategic insights will guide clients through complex claims, and you'll play a vital role in enhancing client relationships. With a commitment to professional growth and a supportive environment, this is an exciting opportunity to advance your career in a thriving sector. Join a team where your expertise will be valued and contribute to the company's success.

Benefits

10% pension contribution

Private Medical Insurance

Minimum of 25 days annual leave

Critical Illness cover

Enhanced Maternity and Paternity Leave

Qualifications

• Experience in managing marine claims and understanding of liabilities and cargo.
• Strong negotiation skills and ability to handle complex claims.

Responsibilities

• Ensure swift response and settlement of claims while reviewing service standards.
• Negotiate complex claims to maximize client retention and provide strategic advice.

Skills

Claims Negotiation

Client Relationship Management

Strategic Advice

Data Analysis

Job description

Marine Claims Executive - Management Services

We are looking for a Marine Claims Executive to join our Marine team, specifically focusing on liabilities and cargo. This is a growing team, where you will gain a huge amount of exposure.

Role Responsibilities

1. Ensure a swift response and settlement of claims, whilst constantly reviewing service standards.
2. Negotiate complex claims with markets in order to maximise client retention.
3. Provide strategic advice to clients where required in respect of claims.
4. Attend senior level client and market meetings in order to resolve more complex claims.
5. Maintain and update in-house systems as appropriate.
6. Liaise with placing teams and other areas of Miller to ensure overall client requirements are met.
7. Maintain strong client and market relationships.
8. Prepare statistical claims data for both internal and external use.
9. Provide data and contribute to presentations and tenders for both new and existing clients.
10. Monitor market and legal trends with a view to enhancing Miller’s service proposition to clients.
11. Perform quality control checks on all documentation.
12. Adhere to and meet fully the expectations of Miller, as set out in its policies and procedures, training material, and embedded in its systems and controls.
13. Comply with any external rules and requirements imposed on individuals performing their role at Miller, such as Lloyd’s byelaws and FCA rules.
14. Promote Miller brand and values to enhance Miller’s reputation in the market.

On top of a competitive salary we offer a fantastic benefits package including:

1. 10% pension contribution from Miller. In addition, Miller will match any employee contributions up to 5%.
2. Private Medical Insurance.
3. Minimum of 25 days annual leave (with flexibility to buy more).
4. Critical Illness cover.
5. Enhanced Maternity, Paternity Adoption and Shared Parental Leave.

Miller is committed to providing equal opportunities to all applicants and to creating an inclusive working environment for all.

Ready to take the next step in your career? Join Miller and be part of a team where your expertise drives success.