Marine Claims Executive - Management Services

Miller; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join a dynamic Marine team as a Marine Claims Executive, where you will be at the forefront of handling liabilities and cargo claims. This role offers significant exposure to complex negotiations and client interactions, allowing you to develop your skills in a supportive environment. You will be responsible for ensuring swift claim settlements, maintaining robust client relationships, and providing strategic advice. The company values its employees and offers a competitive salary alongside a comprehensive benefits package, including generous pension contributions and private medical insurance. This is an exciting opportunity to enhance your career in a growing field.

Benefits

10% pension contribution

Private Medical Insurance

Medicare cash plan

25 days annual leave

Life Assurance

Income Protection

Critical Illness cover

Enhanced Maternity Leave

Enhanced Paternity Leave

Shared Parental Leave

Qualifications

• Experience in marine claims and liability handling is essential.
• Strong negotiation and analytical skills required.

Responsibilities

• Negotiate complex claims to maximize client retention.
• Provide strategic advice and maintain strong client relationships.
• Prepare statistical claims data for internal and external use.

Skills

Negotiation Skills

Client Relationship Management

Analytical Skills

Communication Skills

Education

Degree in Business or related field

Tools

In-house Systems

Job description

We are looking for a Marine Claims Executive to join our Marine team, specifically focusing on liabilities and cargo. This is a growing team, where you will gain a huge amount of exposure.

Role Responsibilities

1. Ensure a swift response and settlement of claims, whilst constantly reviewing service standards
2. Negotiate complex claims with markets in order to maximise client retention
3. Provide strategic advice to clients where required in respect of claims
4. Attend senior level client and market meetings in order to resolve more complex claims
5. Maintain and update in-house systems as appropriate
6. Liaise with placing teams and other areas of Miller to ensure overall client requirements are met
7. Maintain strong client and market relationships
8. Prepare statistical claims data for both internal and external use
9. Provide data and contribute to presentations and tenders for both new and existing clients
10. Monitor market and legal trends with a view to enhancing Miller’s service proposition to clients
11. Perform quality control checks on all documentation
12. Adhere to and meet fully the expectations of Miller, as set out in its policies and procedures, training material, and embedded in its systems and controls. Our policies and procedures are written to encapsulate the compliance, legal and financial crime related legislation and regulations which apply to Miller.
13. Comply with any external rules and requirements imposed on individuals performing their role at Miller, such as Lloyd’s byelaws and FCA rules.
14. Promote Miller brand and values to enhance Miller’s reputation in the market

Benefits

On top of a competitive salary we offer a fantastic benefits package including:

• 10% pension contribution from Miller. In addition, Miller will match any employee contributions up to 5%.
• Private Medical Insurance
• Medicare cash plan
• Minimum of 25 days annual leave (with flexibility to buy more)
• Life Assurance
• Income Protection
• Critical Illness cover
• Enhanced Maternity, Paternity Adoption and Shared Parental Leave

Miller is committed to providing equal opportunities to all applicants and to creating an inclusive working environment for all.