MAP Services Logistics Lead

iberdrola; Blantyre; Hybrid; GBP 24,000 - 41,000; Full time

Benefits offered by this job

Pension scheme with 10% company match

36 days annual leave

Share Incentive Plan and Sharesave

Job summary

ScottishPower, part of the Iberdrola Group, is recruiting for MAP Services Logistics Lead in Glasgow. This hybrid, full-time role oversees the meter logistics network across GB, including reverse logistics, with a salary up to £40,500 and a comprehensive benefits package.

The role supports delivery of efficient logistics operations and continuous service improvements. You will manage end-to-end logistics processes from manufacture to installation, liaising with meter manufacturers and contract

Qualifications

• Experience in an operational management or professional role within logistics or industrial stock control/factory environments.
• Utilities industry management experience with understanding of equipment and materials used in logistics.
• Experience in a commercial environment.
• Strong analytical and problem-solving skills.
• Proven track record of contract management.
• Ability to stay calm under pressure and make risk-balanced decisions.
• Track record of continuous improvement in daily operations.
• Strong focus on delivering first-class customer service.

Responsibilities

• Deliver the operational planning, management and control of all Logistics operations within the meter supply chain across GB geography.
• Operate the full order cycle of meters from manufacture to distribution to 3rd party installers in the UK.
• Manage the reverse logistics cycle from meter failure to asset transport.
• Collaborate with Technical team on test schedules and sampling of faulty meters.
• Review logistics performance including stock levels, delivery times and costs.

Skills

Operational management

Utilities sector experience

Contract management

Analytical thinking

Problem solving

Customer service

Communication skills

Stakeholder liaison

Driving licence

Job description

MAP Services Logistics Lead

Aspect House, Glasgow (hybrid)

Salary up to £40,500 + excellent benefits

Full-time, permanent position (happy to talk flexible working)

Closing date: Thursday 29th of October 2026

Help us create a better future, quicker!

The MAP Services Logistics Lead will support the operation of a highly efficient logistics network, ensuring the provision of metering assets, associated devices, ancillary equipment, and supply chain management services to contracted meter operators across the UK. The role is also responsible for managing reverse logistics processes, including the retrieval of faulty assets, triage services, warranty management, and asset disposal.

What you'll be doing

• Deliver the operational planning, management and control of all Logistics operations within the meter supply chain across the diverse GB geography
• Operate the full order cycle of meters from manufacture to distribution to the various 3rd Party meter installers within the UK, as part of the Smart Metering Deployment
• Operate the reverse logistics cycle from recording of point of meter failure through to transporting the asset through the logistics network
• Liaise with the Technical team to determine test schedules for new technology releases and sampling of faulty meters to determine common trends within the metering infrastructure
• Review the quality, quantity, stock levels, delivery times, transport costs and efficiency of the logistics process through weekly and monthly reporting
• Oversee stock audits and controls to ensure that the company policies, health, safety and welfare procedures are being implemented and adopted
• Liaise closely with meter manufacturers in placing orders to ensure they are progressed timeously and to the production schedules provided and agreed standards
• Implement initiatives to deliver best in class customer service in the provision of Logistics services
• Manage business change initiatives to improve all Logistics activities to increase customer service experience
• Operate an efficient logistics process to consistently minimise the inventory level of metering assets within the logistics channels ensuring that asset rental is fully maximised and asset recovery costs are minimised

What you'll bring

• Industry experience in an operational management or professional role(s) ideally with experience in a logistics or industrial stock control or factory environment
• Utilities industry management experience with clear understanding of the equipment and materials associated with materials management and logistics
• Experience within a commercial environment
• Ability to demonstrate strong analytical and problem-solving skills
• Proven track record of contract management
• Ability to stay calm under pressure and to take risk balanced decisions-
• Proven ability to generate continuous improvement in daily operations
• Strong focus on delivering first class customer service
• Excellent written and verbal communication skills
• While not mandatory, a full UK driving licence is desirable as this role requires adhoc travel

Minimum Criteria

• Industry experience in an operational management or professional role(s) ideally with experience in a logistics or industrial stock control or factory environment
• Utilities industry management experience with clear understanding of the equipment and materials associated with materials management and logistics
• Experience within a commercial environment
• Proven track record of contract management
• Excellent written and verbal communication skills

What's in it for you

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we'll double match your contribution up to a company contribution of 10%.

At ScottishPower, we believe it's the little things we do in life that make a big difference. From helping you look after your family's wellbeing, save for your future and take personal steps for climate action - our benefits are designed to help you do just that - so that you have everything you need to take care of your world - today and tomorrow.

That's why our benefits include:

• 36 days annual leave
• Holiday purchase - perfect your work/life balance with extra annual leave
• Share Incentive Plan and Sharesave Scheme
• Payroll giving and charity matched funding
• Technology Vouchers - save more and spread the cost of your technology purposes
• Count us in - pledge to reduce carbon emissions and help fight climate change
• Electric Vehicle Schemes - to help you transition to green/clean driving
• Cycle to Work scheme and public transport season ticket loans
• Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments
• Life Assurance (4x salary)
• Access to 'nudge' financial wellbeing support
• Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more

Why ScottishPower

ScottishPower is part of the Iberdrola Group, one of the world's largest