Manufacturing Estimating & Sales Support Specialist

RETAIND Ltd; Corby; On-site; GBP 26,000 - 35,000; Full time

Job summary

RETAIND Ltd in Corby is seeking a Commercial Assistant to support the Commercial Manager within a powder‑coating business. You will handle enquiries, prepare quotations, progress orders and coordinate with operations to ensure accurate pricing and timely delivery.

The role combines customer communication, quotation preparation, order processing and CRM record maintenance, with opportunities to get involved in marketing tasks as your knowledge grows.

Qualifications

• Experience in manufacturing, ideally in sales support, customer service, order processing or estimating.
• Strong numeracy and attention to detail when checking prices, dimensions and specifications.
• Good communication with customers and colleagues and the ability to learn new systems.
• Willingness to learn digital and AI tools for marketing tasks.

Responsibilities

• Reviewing customer enquiries, drawings and specs to establish pricing requirements.
• Learning powder-coating processes, options, materials and capacities.
• Preparing accurate quotations using established pricing methods with guidance from the Commercial Manager.
• Communicating with customers to clarify requirements, explain quotations and answer queries.
• Following up quotations and keeping the sales pipeline up to date.
• Processing orders and checking details against quotations and specs.
• Liaising with operations to confirm feasibility and progress orders into production.
• Keeping customers informed about progress, lead times and changes.
• Maintaining CRM records, pricing information and commercial documentation.
• Gradually taking on marketing tasks using templates and AI tools where appropriate.
• Supporting the Commercial Manager with general administration and projects.

Skills

Customer communication

Numerical skills

Organisational skills

MS Excel

Attention to detail

Proactive attitude

Marketing awareness

Tools

CRM software

MS Excel

Job description

RETAIND Ltd in Corby is seeking a Commercial Assistant to support the Commercial Manager within a powder‑coating business. You will handle enquiries, prepare quotations, progress orders and coordinate with operations to ensure accurate pricing and timely delivery.

The role combines customer communication, quotation preparation, order processing and CRM record maintenance, with opportunities to get involved in marketing tasks as your knowledge grows.