Mandarin-Speaking Tenancy Progressor – Residential Lettings

Knight Frank; Greater London; On-site; GBP 32,000 - 46,000; Full time

Job summary

Knight Frank seeks a Tenancy Progressor for Residential Lettings to manage progression from offer to move-in, ensuring compliant workflows and a superior landlord/tenant experience.

The role requires 2+ years in lettings or tenancy administration, ARLA Level 2, and Mandarin language skills. Cantonese desirable. You will coordinate references, AML/Right to Rent, tenancy docs, and liaise with stakeholders across offices.

Qualifications

• 2+ years’ experience in a residential lettings, tenancy progression or property administration role.
• ARLA Level 2 qualification completed or working towards.
• Proven ability to manage a high volume workload whilst maintaining accuracy and attention to detail.
• Strong understanding of tenancy progression processes and lettings compliance requirements.
• Excellent communication and stakeholder management skills.
• Mandarin language skills mandatory - Cantonese language skills desirable.

Responsibilities

• Progress tenancy instructions from offer acceptance through to move-in.
• Coordinate referencing and due diligence checks.
• Complete AML and Right to Rent requirements.
• Prepare tenancy agreements and supporting tenancy documentation.
• Register deposits and complete associated administration.
• Arrange inventories and check-in appointments.
• Set up rents, charges and initial tenancy records.
• Ensure all prescribed information and mandatory documentation is issued correctly and on time.
• Liaise with internal teams to ensure tenancies progress efficiently and compliantly.

Skills

Mandarin language

Cantonese language

Education

ARLA Level 2 qualification

Job description

Knight Frank seeks a Tenancy Progressor for Residential Lettings to manage progression from offer to move-in, ensuring compliant workflows and a superior landlord/tenant experience.

The role requires 2+ years in lettings or tenancy administration, ARLA Level 2, and Mandarin language skills. Cantonese desirable. You will coordinate references, AML/Right to Rent, tenancy docs, and liaise with stakeholders across offices.