Lettings & Property Mgmt Assistant — Sponsorship

Tamfol; High Wycombe; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Company events

Flexitime

Relocation assistance

Job summary

LDM Properties (UK) Limited is seeking a motivated Lettings / Property Management Assistant to support day-to-day management of our London residential portfolio. You will liaise with landlords, tenants, and contractors, and handle tenancy administration, referencing and renewals.

The role requires fluent Chinese and English, strong organisational skills, and the ability to work across London, High Wycombe, and Birmingham teams.

Qualifications

• Fluent Chinese and English are essential for this role.
• Excellent communication and problem-solving abilities required.
• Comfortable in a busy lettings environment and coordinating with multiple stakeholders.

Responsibilities

• Provide day-to-day support for the management of our London residential portfolio.
• Communicate professionally with landlords and tenants by phone, email and WeChat.
• Respond to landlord and tenant enquiries promptly and follow matters through to resolution.
• Assist with tenancy administration, including referencing, tenancy documentation, renewals, deposits, inventories and check-outs.
• Coordinate maintenance issues between tenants, landlords and contractors.
• Assist with rent chasing, utility bills and other tenancy-related administration.
• Maintain accurate property, landlord and tenant records within company systems.
• Prepare and update spreadsheets, reports and internal records using Microsoft Office, particularly Excel.
• Work closely with colleagues in High Wycombe, Birmingham and London to ensure matters are dealt with efficiently.
• Assist with urgent landlord and tenant requests and escalate matters appropriately where necessary.
• Support the wider lettings team with compliance and general property management administration.

Skills

Fluent Chinese

Fluent English

Microsoft Office

Tools

Microsoft Office

Job description

LDM Properties (UK) Limited is seeking a motivated Lettings / Property Management Assistant to support day-to-day management of our London residential portfolio. You will liaise with landlords, tenants, and contractors, and handle tenancy administration, referencing and renewals.

The role requires fluent Chinese and English, strong organisational skills, and the ability to work across London, High Wycombe, and Birmingham teams.