Lettings Administrator (UK)

LDM Properties; High Wycombe; Hybrid; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Company events

Flexitime

Relocation assistance

UK visa sponsorship

Job summary

LDM Properties is seeking a dedicated administrator to support its London residential portfolio. The role involves liaising with landlords and tenants in Chinese and English, managing tenancy paperwork, and coordinating maintenance with various stakeholders.

Candidates should be fluent in Chinese and English, willing to relocate or commute to High Wycombe area, and have one year of property management experience. UK work authorisation is required and sponsorship is available.

Qualifications

• Fluent Chinese and English are essential.
• UK work authorisation required.

Responsibilities

• Provide day-to-day support for our London residential portfolio.
• Communicate with landlords and tenants by phone, email and WeChat.
• Handle tenancy administration: referencing, documents, renewals, deposits, inventories and check-outs.
• Coordinate maintenance issues between tenants, landlords and contractors.
• Assist with rent chasing, utility bills and tenancy-related administration.
• Maintain accurate records and prepare reports using Excel.
• Work closely with colleagues in High Wycombe, Birmingham and London.

Skills

Fluent Chinese

Fluent English

Excel

WeChat

Tools

Excel

WeChat

Job description

From £31,500 per year Visa sponsorship available Chinese + English essential

Key Responsibilities

• Provide day-to-day support for our London residential portfolio
• Communicate with landlords and tenants by phone, email and WeChat
• Handle tenancy administration: referencing, documents, renewals, deposits, inventories and check-outs
• Coordinate maintenance issues between tenants, landlords and contractors
• Assist with rent chasing, utility bills and tenancy-related administration
• Maintain accurate records and prepare reports using Excel
• Work closely with colleagues in High Wycombe, Birmingham and London

Requirements

• Fluent Chinese and English are essential
• Able to commute or relocate to High Wycombe (30 minutes from London)
• Property management experience of 1 year preferred
• Strong organisation, attention to detail and problem-solving
• UK work authorisation required

• Company events
• Flexitime
• Relocation assistance
• UK visa sponsorship