Mandarin-Speaking Compliance Analyst (Hybrid)

NQC LIMITED; Manchester; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Salary sacrifice

Private pension

25 days holiday

Enhanced parental leave

Health cash plan

Udemy learning

Virtual GP

Life assurance (4x salary)

YuLife discounts

Company socials

Job summary

NQC in Manchester is seeking a Mandarin-speaking Compliance Analyst to perform detailed validation checks on uploaded documents, guiding customers to meet ESG, Sustainability and Human Rights standards. The role is frontline, combining validation execution with customer guidance.

Essential bilingual proficiency (English & Mandarin) and experience in audit/compliance are required. The role supports a hybrid working model and offers opportunities for growth within a global technology platform.

Qualifications

• Essential: fluent in English and Mandarin (written and spoken).
• Desirable: knowledge of other languages (German, Spanish, Portuguese, Italian, French or Japanese).
• Experience providing audit or compliance services to customers.
• IT literate; proficient with MS Office / G Suite; able to learn bespoke NQC systems.
• Ability to handle a demanding workload with conflicting priorities.

Responsibilities

• Own validations to ensure high-quality service for platform users and address changes promptly.
• Follow NQC processes when validating user questionnaires with accuracy and efficiency.
• Take ownership of designated validation targets set by the team leader.
• Provide professional validation support to all NQC users, meeting SLAs.
• Maintain working knowledge of the NQC web platform to maximise customer satisfaction.

Skills

Mandarin fluency

English fluency

Audit/compliance experience

MS Office / G Suite literacy

Multilingual (additional languages)

Ability to manage workload

Job description

NQC in Manchester is seeking a Mandarin-speaking Compliance Analyst to perform detailed validation checks on uploaded documents, guiding customers to meet ESG, Sustainability and Human Rights standards. The role is frontline, combining validation execution with customer guidance.

Essential bilingual proficiency (English & Mandarin) and experience in audit/compliance are required. The role supports a hybrid working model and offers opportunities for growth within a global technology platform.