Manchester Energy Network Operation Manager

Manchester City Council; Manchester; Ibrido; GBP 50.000 - 70.000; Tempo pieno

Vantaggi offerti da questo lavoro

Up to 26 days’ annual leave

Buy up to two extra weeks’ leave

Up to 3 days’ volunteering leave

35-hour week for full-time roles

Defined benefit pension scheme

Enhanced parental and carers leave

Employee discounts and perks

Descrizione del lavoro

Manchester Energy Network is seeking an exceptional Operations Manager to oversee day-to-day operations and performance of the Manchester Energy Network, a wholly owned Council company delivering heat and power to key city buildings. The role supports decarbonisation plans and net-zero ambitions for Manchester by 2038.

You will lead operational delivery, coordinate stakeholders, and drive continuous improvement, balancing strategic priorities with day-to-day management to protect customers and

Competenze

• Significant experience of managing complex operational services, programmes or business activities.
• A strong track record of improving operational performance and delivering measurable outcomes.
• Experience of managing multiple priorities, competing deadlines and complex stakeholder relationships.
• Strong commercial awareness and experience of working with contractors, suppliers, consultants or delivery partners to achieve high performance and value for money.
• Excellent relationship-building skills and the ability to work effectively with internal and external stakeholders.

Mansioni

• Monitor operational performance, identify risks and opportunities, and drive continuous improvement initiatives.
• Prepare and present operational reports, business cases and briefing papers to Board members, the Council as Shareholder and other senior stakeholders.
• Support utilities procurement and pricing arrangements to ensure value for money and long-term sustainability.
• Work with the Manchester Energy Network Board, internal such as the Council’s Corporate Energy, Capital Programmes and Zero Carbon Teams and Manchester Energy Network’s operating and maintenance partner Vital Energi.

Conoscenze

Operational leadership

Stakeholder management

Performance improvement

Commercial awareness

Relationship building

Descrizione del lavoro

Working hours: 35 hours per week

Contract type: Permanent

Working style: Hybrid

Closing date: 11.59pm, 15 November 2026

Interview method: in person

Interview date: 7 December 2026

You must already have a valid right to work in the UK documentation, as we cannot offer visa sponsorship for this role.

As a Manchester Energy Network Operations Manager, you'll lead the delivery of day-to-day operational activities associated with the successful running of the Energy Network.

You'll help Manchester Energy Network to operate efficiently and effectively as a business, supporting the implementation of plans to decarbonise the Energy Network, ensuring that the Network is both commercially successful and contributing towards the Council's Climate Change Action Place targets. Your work will contribute to Manchester Energy Network supporting the transition to a net zero-carbon environment for Manchester by 2038 as the preferred provider of resilient, commercially compelling and low-carbon supplier of energy for customers.

In This Role You Will

• Monitor operational performance, identify risks and opportunities, and drive continuous improvement initiatives
• Prepare and present operational reports, business cases and briefing papers to Board members, the Council as Shareholder and other senior stakeholders.
• Support utilities procurement and pricing arrangements to ensure value for money and long-term sustainability.
• Work with the Manchester Energy Network Board, internal such as the Council’s Corporate Energy, Capital Programmes and Zero Carbon Teams and Manchester Energy Network’s operating and maintenance partner Vital Energi.

For queries about the role, please contact the hiring manager, Sarah Narici, at [e-mail] to arrange a convenient time to discuss the role. This route is for vacancy-related enquiries only and should not be used to submit applications.

Pre-employment Checks

If you are successful, your appointment will be subject to completing the relevant pre-employment checks. These checks will be carried out as part of our recruitment process. For more information on these checks, please visit checks page.

Manchester Energy Network is seeking an exceptional Operations Manager to oversee the day-to-day operation and performance of Manchester Energy Network, a wholly owned Council company that supplies heat and power to some of the city's most iconic buildings. The Network comprises a district heating system and energy centre that play an increasingly important role in supporting Manchester's ambitions to become a zero‑carbon city by 2038.

This is a varied and rewarding role for someone who enjoys operating in a fast-paced environment, balancing strategic priorities with operational delivery. You will be accountable for coordinating a wide range of operational, commercial and performance management activities that ensure the Network continues to operate efficiently, effectively and in the best interests of its customers and stakeholders.

You may come from energy, utilities, infrastructure, environmental services or another comparable sector. What is most important is your ability to lead operational activity, manage performance, coordinate multiple stakeholders and drive continuous improvement. While knowledge of the energy sector would be advantageous, we are particularly interested in candidates who have strong operational leadership experience and a proven ability to deliver results.

We’ll Use The Following Essential Criteria To Decide Which Candidates To Invite To Assessment. Use Your Personal Statement To Provide Evidence Of How You Meet Each One, Supported By Relevant Examples

• Significant experience of managing complex operational services, programmes or business activities.
• A strong track record of improving operational performance and delivering measurable outcomes.
• Experience of managing multiple priorities, competing deadlines and complex stakeholder relationships.
• Strong commercial awareness and experience of working with contractors, suppliers, consultants or delivery partners to achieve high performance and value for money.
• Excellent relationship-building skills and the ability to work effectively with internal and external stakeholders.

If you’re invited to assessment, we’ll look at a wider range of the role requirements. For more detail, please see the role profile.

Use of AI

You may use AI to support your application, but all examples must be your own and based on real experience. Applications may be withdrawn if content is misleading or presents someone else's experience as your own. Internal candidates may also face disciplinary action.

Guaranteed Assessment Scheme

Applicants who meet the essential shortlisting criteria and are eligible under the Guaranteed Assessment Scheme will be progressed to the assessment stage.

Support and Adjustments

If you're successful in securing a role, we'll make every effort to provide the support, equipment and reasonable adjustments you need to carry out your duties. Where needed, we'll consider adapting aspects of the role. Find out more about our inclusion and wellbeing.

Working for Manchester City Council is a chance to make a real difference in a diverse city. You’ll help improve lives and support our local communities. Working together, we can create better public services for everyone.

Benefits we offer

• Up to 26 days’ annual leave, rising to 31 days after five years’ service
• Buy up to two extra weeks’ leave
• Up to 3 days’ volunteering leave
• A 35-hour work week for full-time roles
• We review pay each year and recognise three trade unions
• A defined benefit pension scheme
• Enhanced parental and carers leave
• Employee discounts and perks

Learn more at Careers - Manchester City Council

Our commitment to inclusion

At Manchester City Council, we're dedicated to creating a workplace that fully reflects the diversity of our local communities. We actively encourage applications from people of all ages and backgrounds and are particularly keen to hear from applicants from ethnic minority communities and disabled people, who remain underrepresented in parts of our workforce.

GM Elevate Programme

If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the 'Personal Statement' section or 'Supporting Statement' section of your application.

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