Registered Manager

Manchester City Council; Manchester; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Up to 26 days’ annual leave

Extra leave option: up to 2 weeks

Volunteering leave: up to 3 days

35-hour week for full-time roles

Defined benefit pension

Enhanced parental and carers leave

Employee discounts and perks

Job summary

Manchester City Council is seeking a Registered Manager to lead a Disability Supported Accommodation Service. You will provide operational and professional leadership to ensure safe, person-centred care that meets CQC and regulatory standards.

You will manage a team of Support Coordinators, driving service improvements, staff development, and partnership working with families, health and social care professionals, and local authorities.

Qualifications

• NVQ Level 3 in Health and Social Care (or equivalent).
• Willingness to work towards NVQ Level 4/5 and the Registered Manager Award.
• Proven ability to lead, manage and develop high-performing teams.
• Extensive safeguarding knowledge and regulatory/quality standards.
• Experience building partnerships with individuals, families and external agencies.

Responsibilities

• Lead and manage the service to deliver safe, effective, person-centred support.
• Develop staff through recruitment, supervision, coaching and performance management.
• Monitor quality, compliance and continuous improvement with audits and risk management.
• Collaborate with individuals, families, professionals and external agencies to drive outcomes.

Skills

Team leadership

People management

Partnership building

Communication

Education

NVQ Level 3 Health & Social Care

Willingness to pursue NVQ 4/5

Registered Manager Award

Job description

Working Hours: 35 Hours Per Week
Contract Type: Permanent, Full Time
Working Style: On Site
Closing Date:02 November 2026
Interview Method: In Person

You must already have valid right to work documentation for the UK, as we cannot offer visa sponsorship for this role.

As a Registered Manager, you'll provide operational, professional and managerial support to:

• Team Leaders, Senior Support Workers and Support Workers through effective leadership, supervision, coaching and performance management.
• Individuals receiving support by ensuring services are person-centred, safe, responsive and focused on achieving positive outcomes.
• Families, carers and advocates through effective communication, partnership working and involvement in care planning and reviews.
• Staff teams by identifying training and development needs, promoting best practice and fostering a positive and inclusive working environment.
• The organisation by ensuring compliance with regulatory requirements, managing risks, monitoring quality standards and contributing to service development and continuous improvement.

You’ll help the Disability Supported Accommodation Service and Short Breaks Service deliver safe, high-quality and person-centred care and support, ensuring citizens are supported to be as independent as possible, achieve positive outcomes and live fulfilling lives within their communities. Your work will contribute to strong, well-managed and sustainable services that meet statutory and CQC requirements and support wider health and social care priorities across Manchester.

Core Responsibilities

Lead and manage the service to ensure the delivery of safe, effective and person-centred support, in line with regulatory requirements, organisational policies and best practice.

Manage and develop staff performance through recruitment, supervision, coaching, training and performance management, ensuring a skilled, motivated and competent workforce.

Monitor quality, compliance and continuous improvement by undertaking audits, managing risk, implementing action plans and ensuring the service meets all legislative and regulatory standards.

The Registered Manager is required to work collaboratively with:

• Individuals receiving support, their families, carers and advocates.
• Health and social care professionals, including Social Workers, Community Nurses, Occupational Therapists, GP Practices and Mental Health Services.
• Local Authorities, Commissioners, Safeguarding Teams and Regulatory Bodies.
• Senior Managers and internal support functions, including Human Resources, Finance, Quality and Training teams.
• Community organisations, voluntary sector partners, education providers and other stakeholders to promote inclusion, independence and positive outcomes.

The Registered Manager will build and maintain positive professional relationships, ensuring effective communication, partnership working and coordinated support for individuals accessing the service.

For queries about the role, please contact the hiring manager, Chris Culkin, at [e-mail] to arrange a convenient time to discuss the role. This route is for vacancy-related enquiries only and should not be used to submit applications.

Pre-Employment Checks

• DBS (Disclosure and Barring Service) Clearance: The post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended). Appointable candidates will be required to apply for an Enhanced DBS check. Information provided by you or the DBS will be handled confidentially and in accordance with the DBS Code of Practice.
• If you have lived or worked abroad for 3 months or more in the last 5 years, or 12 months or more in the last 10 years whilst aged 18 or over, please refer to GOV.UK guidance for details on obtaining a Police Check or Certificate of Good Character.
• Qualification: NVQ Level 3 in Health and Social Care (or equivalent), with a willingness to work towards NVQ Level 4/5 and the Registered Manager Award.
• Medical Clearance: Pre-placement Health Assessment (PPHA).
• Evidence of conduct in previous employment concerned with the provision of services relating to health or social care, or children and vulnerable adults.
• Proof of identity, including a recent photograph.
• Full employment history.
• Satisfactory references and other pre-employment checks where applicable.

For more information on these checks, please visit the checks page.

You will deliver high quality support for service users while taking responsibility for a team of Support Coordinators in managing existing and future risks through assessment, and creating plans which ensure the individual needs of service users are appropriately considered. Manage an area of service to a high standard and work to ensure that information is shared with the Care Quality Commission (CQC), who regulate and assess the level of service.

Assisting service users to engage with support services provided by both statutory and voluntary agencies, ensuring that clients are appropriately supported and able to contribute actively within the community. You will provide advice and expertise to partner agencies and stakeholders to promote the service and represent the rights and needs of vulnerable residents of Manchester.

You will be the lead contact for the area of Disability Supported Accommodation Service you are based in with the Care Quality Commission. Your appointment will be registered with them for reference and reporting purposes.

We'll use the following essential criteria to decide which candidates to invite to assessment. Use your personal statement to provide evidence of how you meet each one, supported by relevant examples:

• Proven ability to lead, manage and develop high-performing teams, creating a positive culture that promotes accountability, continuous improvement and excellent outcomes for the people supported.
• Extensive knowledge and practical application of safeguarding, regulatory requirements and quality standards, ensuring services consistently meet compliance expectations and deliver safe, person-centred support.
• Demonstrable experience of building effective partnerships with individuals, families, professionals and external agencies, working collaboratively to achieve positive outcomes and drive service excellence.
• Relevant qualification: NVQ Level 3 in Health and Social Care (or equivalent), with a willingness to work towards NVQ Level 4/5 and the Registered Manager Award.

If you're invited to assessment, we'll look at a wider range of the role requirements. For more detail, please see the role profile.

Use of AI

You may use AI to support your application, but all examples must be your own and based on real experience. Applications may be withdrawn if content is misleading or presents someone else's experience as your own. Internal candidates may also face disciplinary action.

Guaranteed Assessment Scheme

We guarantee progression to the assessment stage for applicants who meet the essential criteria used for shortlisting and are eligible under the scheme. Learn more

Support and Adjustments

If you're successful in securing a role, we'll make every effort to provide the support, equipment and reasonable adjustments you need to carry out your duties. Where needed, we'll consider adapting aspects of the role. Learn more

Working for Manchester City Council is a chance to make a real difference in a diverse city. You’ll help improve lives and support our local communities. Working together, we can create better public services for everyone.

Benefits we offer

• Up to 26 days’ annual leave, rising to 31 days after five years’ service
• Buy up to two extra weeks’ leave
• Up to 3 days’ volunteering leave
• A 35-hour work week for full-time roles
• We review pay each year and recognise three trade unions
• A defined benefit pension scheme
• Enhanced parental and carers leave
• Employee discounts and perks

Learn more at Careers - Manchester City Council

Our commitment to inclusion

At Manchester City Council, we're dedicated to creating a workplace that fully reflects the diversity of our local communities. We actively encourage applications from people of all ages and backgrounds and are particularly keen to hear from applicants from ethnic minority communities and disabled people, who remain underrepresented in parts of our workforce.

GM Elevate Programme

If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the 'Personal Statement' section or 'Supporting Statement' section of your application.

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