Manager, Software Engineering

Service Express; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

Service Express in London’s North Greenwich area is seeking a Manager, Software Engineering to lead a team of developers and coordinate development and production activities for custom applications and integrations. The role drives analysis, design and implementation of solutions, ensuring on-time, within-scope and on-budget delivery, while collaborating with IT peers, QA and stakeholders.

Strong leadership, communication and organizational skills are essential, with a track record of delivering

Qualifications

• 2+ years management or team lead experience.
• Strong analytical and organizational skills.
• Excellent communication skills.
• Proven ability to influence and drive change.
• Experience in fast-paced environments.

Responsibilities

• Manage the development of custom applications and/or integration solutions to serve internal and/or external customers.
• Ensure that the entire development lifecycle operates effectively and is supported by policies, procedures and standards.
• Directly manage assigned employee group with supervision per policies and laws.
• Interviewing, hiring, training, planning, directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Provide input on technical approach and level of effort for new projects to inform PMO and IT steering committee.
• Manage and forecast resource allocation and budget for prioritized projects.
• Collaborate with IT peers and functional teams to achieve business results.
• Collaborate with QA to ensure high-quality solutions are deployed.
• Identify and manage risks and communicate proactively to stakeholders.
• Contribute to overall application landscape and strategy for applying new technology.
• Participate in software selection processes.
• Stay current on new technologies and industry best practices.
• Maintain high level of self-direction and accountability.
• Other duties as assigned.

Skills

Team leadership

Management experience

Analytical skills

Communication skills

Organizational skills

Influence and change advocacy

Education

Bachelor’s degree or higher

Computer Science or related degree

Job description

London North Greenwich Office
London, SE10 0ER, GBR

• Hybrid


• IT/IS


• Full-Time


• Requisition #: MANAG006345

Description

Manager, Software Engineering

The Manager, Software Engineering will lead a group of developers and coordinate all development and production activities for custom applications and/or integration solutions. The manager will also contribute to the analysis, design, and implementation of solutions, and will be accountable for the successful delivery of their team's projects on time, within scope, and on budget.

What you’ll be doing:

• Manage the development of custom applications and/or integration solutions to serve internal and/or external customers


• Ensure that the entire development lifecycle operates effectively, and is supported by the appropriate policies, procedures and standards that implement and enforce best practices, quality and consistency on behalf of the department


• Directly manage assigned employee group. Carries out management and supervisory responsibilities in accordance with the organization's policies and applicable laws.


• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.


• Provide input on technical approach and level of effort for new projects to inform the project management office and IT steering committee


• Manage and forecast the allocation of resources to projects, and budget, as prioritized by the senior leadership team


• Collaborate with IT peers and various functional teams to achieve business results


• Collaborate with the Quality Assurance department to ensure high-quality solutions are deployed


• Actively identify and manage risks to the department and/or projects, and be proactive in communication to employees and business stakeholders alike to facilitate transparency and trust


• Contribute to the overall application landscape and strategy for applying new technology to ensure that our technology investments generate business capabilities superior to our competitors.


• Participate in software selection processes


• Stay current on new technologies and industry best practices


• Possess a high level of self-direction and accountability (goal-oriented mindset)


• Other duties as assigned

What we’re looking for:

• 2+ years management or team lead experience.


• Demonstrated ability to manage conflict and balance competing priorities in a fast-paced environment.


• Strong analytical, communication and organizational skills.


• Proven ability to influence and advocate change.

Bonus Points:

Education:

• Bachelor’s degree or higher required.


• Computer Science or related degree preferred.