Manager, Operational Excellence Programs

Hewlett Packard Enterprise Development LP; United Kingdom; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Health & Wellbeing

Personal & Professional Development

Unconditional Inclusion

Job summary

Hewlett Packard Enterprise is seeking a Manager of Operational Excellence Programs in the United Kingdom. This hybrid role requires you to work on average 2 days per week from an HPE office and lead a global team driving strategic improvements across the organization.

You will define the OE strategy, govern programs, and provide executive reporting, while coaching leaders and advancing change management across functions. PMP certification and 10+ years of experience are preferred.

Qualifications

• Bachelor's degree in Engineering, Business, Operations Management, Industrial Engineering, or related field (required).
• Master's degree desirable.
• PMP certification required.
• Typically 10+ years of experience in Program Management, Operations, Quality, and/or Business Transformation.
• Minimum 3+ years of people management experience.
• Demonstrated success leading global teams in a matrixed environment.
• Experience managing large-scale cross-functional programs and portfolios.

Responsibilities

• Define and drive the Operational Excellence vision, strategy, and roadmap.
• Lead and develop a global team delivering strategic improvement initiatives.
• Lead executive steering committees, governance reviews, and planning discussions.
• Develop executive-level reporting on portfolio status, risks, and outcomes.
• Provide coaching, mentoring, and career growth for team members.
• Establish governance frameworks, metrics, dashboards, and KPIs.
• Partner with executives to identify, prioritize, and sponsor opportunities.
• Oversee lessons learned, corrective actions, and prevention activities.
• Ensure initiatives are implemented, measured, and sustained over time.
• Manage budgets, forecasting, and business value realization.

Skills

People leadership

Global team leadership

Executive stakeholder management

Change management

Portfolio management

Program governance

Financial acumen

Data analysis

Executive communication

Education

Bachelor's degree in Engineering/Business/Operations

Master's degree desirable

Tools

PMP certification

Lean Six Sigma Green Belt

Job description

Manager, Operational Excellence Programs

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you.

Open up opportunities with HPE.

Job Description:

• Define and drive the Operational Excellence vision, strategy, priorities, and roadmap across the organization.
• Lead and develop a global team of Operational Excellence Program Managers responsible for delivering strategic improvement initiatives.
• Lead executive steering committees, governance reviews, and strategic planning discussions.
• Develop executive-level reporting that communicates portfolio status, risks, performance trends, and realized outcomes.
• Provide performance management, coaching, mentoring, development planning, and career growth opportunities for team members.
• Build organizational capability in Program Management, Operational Excellence, Continuous Improvement, and Change Management disciplines.
• Lead a portfolio of Operational Excellence programs focused on improving efficiency, quality, scalability, customer experience, and business outcomes.
• Establish governance frameworks, operating rhythms, metrics, dashboards, KPIs, and executive review cadences.
• Partner with executive leadership to identify, prioritize, and sponsor strategic improvement opportunities.
• Sponsor and oversee Lessons Learned programs, postmortem reviews, corrective action initiatives, and prevention-focused activities.
• Ensure business improvement recommendations are implemented, measured, and sustained over time.
• Oversee program prioritization, resource allocation, risk management, dependency management, and portfolio health.
• Manage operational excellence investments, budgets, forecasting activities, and business value realization.
• Drive organizational change management efforts associated with process, policy, technology, and operating model transformations.
• Foster a culture of accountability, operational discipline, continuous improvement, quality, and customer-focused decision-making.
• Support additional strategic business transformation initiatives and perform other duties as assigned.

Education and Experience Required:

• Bachelor's degree in Engineering, Business, Operations Management, Industrial Engineering, or related field (required).
• Master's degree desirable.
• Project Management Professional (PMP) certification required.
• Typically 10+ years of experience in Program Management, Operations, Quality, Continuous Improvement, Business Transformation, or related disciplines.
• Minimum 3+ years of people management experience.
• Demonstrated success leading global teams in a matrixed environment.
• Experience managing large-scale cross-functional programs, portfolios, or transformation initiatives.
• Experience influencing executive stakeholders and driving organizational change.
• Lean Six Sigma Green Belt or equivalent certification preferred.

Knowledge and Skills:

• Strong understanding of Operational Excellence principles, business process management, and continuous improvement methodologies.
• Demonstrated experience leading teams, programs, and portfolios within a global matrixed organization.
• Expertise in program and portfolio management disciplines, governance practices, and business transformation frameworks.
• Experience with Lean, Six Sigma, Kaizen, root cause analysis, and corrective action methodologies.
• Strong leadership, coaching, and talent development skills.
• Excellent written and verbal communication skills with the ability to influence executive-level stakeholders.
• Strong analytical, organizational, and strategic problem-solving capabilities.
• Experience developing operating models, governance frameworks, KPIs, dashboards, and business performance metrics.
• Financial acumen, forecasting, budget management, and business case development experience.
• Change management and organizational adoption expertise.
• Ability to balance strategic planning with operational execution.

Must Have:

• People management experience.
• Experience leading global teams.
• PMP certification.
• Demonstrated Program Management or Portfolio Management experience.
• Operational Excellence, Continuous Improvement, or Business Transformation experience.
• Experience driving cross-functional initiatives in a matrixed organization.
• Executive stakeholder management and communication skills.
• Demonstrated ability to influence organizational change and business outcomes.

Nice to Have:

• Lean Six Sigma Green Belt certification.
• Experience with Lean, Kaizen, Value Stream Mapping, or related methodologies.
• Experience in Technology, Networking, Hardware, Software, Services, or Customer Support organizations.
• Experience leading enterprise-wide transformation initiatives.
• Experience with Quality Management Systems and Lessons Learned programs.
• MBA or advanced degree in Business, Engineering, Operations, or related field.

Additional Skills:

• Accountability
• Business Transformation
• Coaching and Mentoring
• Continuous Improvement
• Cross-Functional Leadership
• Customer Experience
• Data Analysis
• Decision Making
• Executive Communication
• Financial Management
• Global Team Leadership
• Managing Ambiguity
• Operational Excellence
• Organizational Change Management
• People Leadership
• Portfolio Management
• Process Governance
• Program Governance
• Quality Management
• Risk Management
• Root Cause Analysis
• Stakeholder Management
• Strategic Planning

What We Can Offer You:

• Health & Wellbeing
• Personal & Professional Development
• Unconditional Inclusion

Hewlett Packard Enterprise Technology innovation that fosters business transformation.

We Are In the Acceleration Business We help customers use technology to slash the time it takes to turn ideas into value. In turn, they transform industries, markets and lives. Some of our customers run traditional IT environments. Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure. Many rely on a combination of both. Wherever they are in that journey, we provide the technology and solutions to help them succeed.

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Equal Opportunity Employer (EEO)

Hewlett Packard Enterprise provides equal employment opportunity to any employee or applicant without regard to sex, gender, color, race, ethnicity, religion, creed, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity and expression, physical or mental disability, medical condition, pregnancy, protected veteran status, uniformed service status, familial status, genetic information, political affiliation, or any other characteristic protected by federal, state, or local law. If you’d like more information about your EEO right under the law.

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Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here. Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

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Job: Quality Job Level: Manager_2