Manager, Global Platform Enablement

WPP; Greater London; Hybrid; GBP 65,000 - 78,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

WPP is seeking a Manager, Global Platform Enablement to drive adoption and maximize value from WPP Open, our AI-powered marketing platform. You will collaborate with Product, Go to Market and regional teams to turn new capabilities into practical enablement for users.

This hands-on role blends product enablement, training, content creation and stakeholder engagement, delivering training sessions, guides and knowledge articles to support scalable adoption.

Qualifications

• Experience in product enablement, customer success, product marketing or a similar role.
• Strong communication, presentation and training abilities.
• Ability to create scalable enablement content and programs.
• Experience working across global, matrixed teams and stakeholders.
• Analytical experience using adoption data.

Responsibilities

• Become a subject matter expert in WPP Open capabilities and translate releases into user-friendly enablement.
• Contribute to training materials, playbooks, guides and knowledge articles.
• Deliver training sessions, product demos and knowledge-sharing forums.
• Partner with Product and Go to Market teams to support launches and adoption.
• Support global, regional and client enablement teams and champion networks.
• Track adoption and engagement to identify where support is needed.
• Gather user feedback and relay insights to product teams.

Skills

Product enablement

Training skills

Content creation

Stakeholder management

Analytical data

Job description

WPP is the trusted growth partner for the world's leading brands.

We unite cutting edge media intelligence and data solutions, world class creativity, next generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.

We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.

Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.

For more information, visit WPP.com.

We're looking for a Manager, Global Platform Enablement to help drive adoption and value from WPP Open, our AI powered marketing platform.

You'll workin collaboration with Product, Go to Market and regional teams to turn new platform capabilities into clear, practical enablement that helps people understand, adopt and get value from them. This is a hands-on role combining product enablement, training, content creation and stakeholder engagement.

What you'll do

Reporting to the Product Enablement Lead, WPP Open, you will:

• Become a subject matter expert in WPP Open capabilities and translate product releases into clear, user-friendly enablement.
• Contributeto training, playbooks, guides, knowledge articles and other scalable resources.
• Deliver training sessions, product demonstrations and knowledge-sharing forums.
• Partner with Product and Go to Market teams to support launches and drive adoption.
• Support global, regional and client enablement teams and champion networks.
• Track adoption and engagement to identify where additional support is needed.
• Gather user and client feedback and bring those insights back to product teams to improve the platform and user experience.

What you'll bring

• Experience in product enablement, customer success, product marketing or a similar role, with a focus on driving product adoption.
• Communication, presentation and training skills.
• Experience creating effective enablement content and programmes.
• Experience working across global, matrixed teams and building stakeholder relationships.
• Analytical experience using adoption and engagement data.
• Ability to manage multiple projects and priorities.
• Experience in AdTech, creative or production environments is desirable.
• Exposure to AI powered technology and workflow automation would be an advantage.

About WPP Open

WPP Open is WPP's AI platform for marketing, bringing together people, data, tools and AI to help teams create better work, faster and at scale.

If you enjoy sitting between product and people, turning complex technology into something teams can understand and use, we'd love to hear from you.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.