Director, Product, Workflow & Work Management

WPP; Greater London; Hybrid; GBP 120,000 - 180,000; Full time

Job summary

WPP is seeking a Director of Product, Workflow & Work Management to lead and evolve Work Management capabilities within the WPP Open platform. You will drive strategy, roadmap and execution across engineering, design and product teams to deliver scalable, data-driven workflow solutions for agencies and clients.

You will balance strategic vision with hands-on delivery, collaborating with cross-functional teams to ensure seamless integration with enterprise systems and adherence to governance,

Qualifications

• Experience in Product Management, Ownership, or related roles.
• Proven track record delivering enterprise SaaS products and workflow platforms.
• Understanding of project/task management and workflow automation.
• Experience integrating with third-party enterprise systems via APIs.
• Experience leading agile teams across distributed stakeholders.
• Familiar with AI-enabled workflow automation and agentic systems.

Responsibilities

• Own the vision, strategy and roadmap for Work Management within WPP Open.
• Shape a product roadmap with lean and iterative methodologies.
• Collaborate with Engineering, Design, UX to deliver connected Work Management.
• Define product requirements for integrations with leading work management platforms.
• Provide day-to-day vision, direction and motivation to the cross-functional product team.
• Utilize data to drive product strategies and gather quantitative/qualitative feedback.
• Promote best practices of Product Management and Ownership across the team.
• Support development teams through requirements, reviews, tests and sign-off.
• Balance customer needs with agency/operations priorities and communicate releases.

Skills

Product management

Enterprise SaaS

Workflow analysis

APIs & integrations

Agile methodologies

Cross-functional teams

Agency experience

Leadership

Job description

Director, Product, Workflow & Work Management

WPP is the trusted growth partner for the world’s leading brands.

We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.

We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.

Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.

For more information, visit WPP.com.

WPP’s Data & Technology Solutions is the WPP’s unified global data products and technology team. We work with our agencies and clients to build data-driven solutions and technology product to power marketing transformation.

WPP Open is our AI platform for marketing, it connects marketing professionals, data, tools and AI in a single place. WPP Open is the simplest, safest and fastest way to realize the benefits of scaled AI – delivering better-informed creative ideas faster and at scale

Who we are looking for:

We are looking for a Product professional to lead the evolution of Work Management capabilities within WPP Open, WPP's AI-powered platform.

The candidate will have experience building or managing enterprise work management, project management and workflow automation. You will understand how large organizations plan, assign, execute, approve and measure work at scale, and how technology can remove friction from these processes.

Leveraging this expertise, you will closely collaborate with the broader product leadership team to ensure that strategy effectively aligns with and advances our overarching vision across the entire product portfolio and to provide our agencies and their clients with a competitive advantage through the application of data and technology.

This role requires a person who can balance strategic thinking with hands-on execution, helping shape how work gets done across WPP while ensuring Open can integrate seamlessly into the workflows our clients use.

What you’ll be doing:

• Own the vision, strategy and roadmap for Work Management capabilities within WPP Open, ensuring alignment with the broader Open platform strategy and business objectives.
• Partner with Product Leadership to shape a product roadmap, emphasizing value realization through lean and iterative methodologies.
• Work closely with Engineering, Design, UX to deliver a connected Work Management vision spanning briefing, project execution, approvals, and operational reporting. Set clear objectives with teams and ensure alignment of plans and workstreams to achieve them.
• Design solutions that connect work across teams and agents, reducing handoffs and improving visibility from brief to outcome.
• Define product requirements for integrations with leading work management and collaboration platforms, understanding thier roadmaps to implement capabilities in close synchronisation
• Provide day-to-day vision, direction and motivation to the cross-functional product team, including product management, data analysts, engineers and product enablement.
• Utilize data to drive product strategies and plans, gathering quantitative and qualitative feedback from users and stakeholders to enhance product adoption and usage continually.
• Promote best practices of Product Management and Ownership throughout the team, identifying and implementing areas for improvement. Offer guidance and coaching to Product Managers and Product Owners to elevate processes, tools, and ways of working.
• Support development teams through definition of requirements, product reviews, user acceptance testing, and sign-off against requirements and specifications.
• Act as the voice of the customer by balancing platform priorities with the needs of agencies, operations teams and clients. Keep them up to date with strategic direction and the product roadmap, and communicate new product releases to ensure successful advocacy and adoption.

What you’ll need:

• Experience in Product Management, Product Ownership, or related roles.
• Proven track record delivering enterprise SaaS products, workflow platforms, work management solutions, or operational systems.
• Understanding of Project and task management, Workflow analysis, transformation and automation, Approval workflows, Agency best practice operations and delivery processes
• Direct experience with working with work management platforms and understand how these tools are deployed and integrated within agencies, enterprises, and client organizations.
• Proficiency in leading and implementing agile development frameworks for delivering technical products, coupled with experience collaborating with cross-functional and geographically dispersed teams and stakeholders.
• Experience delivering products that integrate with third-party enterprise systems. Understanding of APIs, system integrations, workflow orchestration and data interoperability.
• Experience working with enterprise clients that require integration with proprietary or client-specific systems.
• Familiar with AI-enabled workflow automation and agentic systems.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we’ll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.