Manager Designate

Papa Johns; Belton; On-site; GBP 25,000 - 35,000; Full time

Job summary

Papa John's is seeking a Manager Designate to work under the General Manager to uphold the company’s product and service standards. The role emphasizes team leadership, quality decisions, and accountability to prepare for a future General Manager position.

The position includes shift management, policy execution, and compliance with local laws. A strong focus on profitability, inventory control, and community presence is expected as part of professional development for higher leadership roles.

Qualifications

• Proven leadership and people-management abilities.
• Strong customer service orientation and communication skills.
• Ability to train, motivate and develop team members.

Responsibilities

• Provide quality products and ensure orders reflect customer requests.
• Train and communicate quality standards to team members.
• Drive sales through excellent service and local marketing initiatives.
• Manage costs and inventory to stay within budget and profit targets.
• Ensure safety, security and cleanliness of the restaurant.

Skills

Leadership

Customer service

Team management

Sales

Job description

Job Summary

The Manager Designate works at the direction and under the supervision of the General Manager to ensure compliance with the Company’s product and customer service standards. This is accomplished by being a team-oriented leader, making quality decisions, and instilling pride and accountability in team members. Other responsibilities include Shift Management; execution of all Company policies, procedures, programs and systems; and maintaining compliance with all federal, state and local laws and ethical business practices. Through the performance of these and other duties, the Manager Designate is expected to develop the competencies required to become a General Manager.

Duties and Responsibilities

• Provides quality products to our customers by ensuring each delivered product meets Papa John’s standards and accurately reflects the customer’s order.
• Communicates, trains and promotes quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook.
• Recommends to the General Manager performance action regarding team members. Ensures entire team is quality and customer focused and builds an atmosphere of teamwork, energy and fun.
• Manages sales goals by providing prompt and friendly customer service; building check averages through team member product training and sales execution. Seeks additional sales through traditional and non-traditional methods by executing creative local restaurant marketing and creating a positive presence in the community.
• Manages profit goals, ensures food, labor and other controllable costs stay within budget, and corrects deviations from the budget by accurately utilizing the PROFIT System. Executes administrative and cash management duties.
• Plans and manages adequate inventory levels using the restaurant’s computerized inventory system to meet sales demands and minimize loss. Manages company’s assets by ensuring the restaurant is clean, fully equipped and all equipment operates properly; ensures restaurant meets safety and security standards at all times.

Papa John's is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English), Right to Work Poster (English), E-Verify Poster (Spanish), Right to Work Poster (Spanish). Papa John's is an Affidavit Action and Equal Opportunity Employer. For more information please click on the following PDF. See terms & conditions for site use.