Manager, Commercial Activation

Liberty Global; London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Join a leading telecommunications company as a Manager in Commercial Activation in London. This role involves shaping commercial strategies, supporting initiatives to boost customer loyalty, and collaborating with various departments to drive business improvements. You'll leverage your analytical skills to provide actionable insights and recommendations to senior stakeholders within a dynamic and innovative team environment.

Benefits

Competitive salary

25 days annual leave

Access to wellbeing benefits

Matched pension contribution up to 10%

Access to learning platform

Qualifications

• Experience in commercial operations, strategy, or related roles is desirable.
• Strong analytical skills and the ability to communicate insights effectively are essential.

Responsibilities

• Produce quantitative analyses to drive commercial insights.
• Manage the development of commercial strategies and support initiatives for customer loyalty.
• Collaborate across departments to achieve shared business objectives.

Skills

Analytical skills

Commercial acumen

Presentation skills

Collaboration

Education

Bachelor’s degree in business or economics

Job description

We’re looking for a Manage, Commercial Activation to join us in London, UK or Schiphol, Rijk

This role supports the Commercial Activation team by helping deliver actionable insights, facilitating best practice sharing across the group and assisting in managing the activation of commercial projects for our core FMC champions.

Working under the guidance of the VP Commercial Activation, you’ll play a key role in shaping selected commercial strategies (branding, CVP, go-to-market, sales channels, etc.) and supporting initiatives aimed at improving customer loyalty, increasing net adds, and boosting ARPU per customer. You'll also contribute to the operational side of strategic programs like digital transformation or post-merger activities and ensure best practice learning is shared and implemented across the group.

KEY ACCOUNTABILITIES

• Produce robust quantitative analyses to drive commercial insights and recommendations.
• Manage the development of selected commercial strategies around product, service or experience: designing the proposition blueprint, delivering the business case and the go-to-market strategy.
• Identify and prioritise transferable best practice and implement structured knowledge sharing to leverage the benefits for all OpCo’s.
• Support the implementation of such programs around the group / all OpCo’s, aimed at achieving measurable improvements in customer loyalty / rNPS, Net Adds and/or ARPU per customer.
• Collaborate with the VP Commercial Activation to support the SVP and MD of C&O in operating and budget reviews for core businesses and portfolio companies; providing non-recurring analytical and performance insights and ensuring follow-through on commercial and operational questions, issues and opportunities.
• Contribute to the commercial & operations input to operating and strategic meetings where applicable and required (e.g. ELT, CEO Council, IC) to support SVP and MD C&O.
• Support the alignment and co-ordination across departments, actively ensuring Director level engagement across LG and the OpCos (finance, technology, strategy, legal and the people team) to achieve shared business objectives in the commercial/ operations domain.
• Stay informed about commercial, operational and technological trends and innovations relevant to the industry.

KNOWLEDGE & EXPERIENCE

Essential Skills & Abilities:

• Strong analytical skills with a focus on accurate data interpretation.
• Strong commercial acumen, the ability to judge the likely implications or considerations of different commercial strategies.
• Confident and credible presentation and communication skills, with the ability to clearly communicate insights and justified recommendations to a range of senior stakeholders.
• Ability to effectively influence and collaborate with remote teams across the group.
• Experience working in a matrixed, international organization is a plus.
• A collaborative, hands-on approach with the ability to work under pressure and meet deadlines.
• Fluent in English.

Desirable Skills & Abilities:

• Relevant years’ experience in commercial operations, strategy, or related roles.
• Exposure to strategic thinking, transformation initiatives or commercial management projects in dynamic environments.
• Familiarity with the telecom, media, or related industries is beneficial.

Preferred education/ qualifications:

• Bachelor’s degree in business, economics or alike

What’s in it for you?

• Competitive salary + Bonus **where applicable**
• 25 days annual leave with the option to purchase 5 more
• Access to wellbeing and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance
• Matched pension contribution up to 10%
• Access to our car benefit scheme
• Access to our online learning platform to continue to develop and grow your career with us
• The chance to join an innovative, fast-paced and passionate team

Who we are:

Join Liberty Global and Shape Tomorrow’s Connections Today!

At Liberty Global, we connect people through cutting-edge technology. As a world leader in broadband, video, and mobile communications, we invest infibre and 5G networks, providing over 85 millionfixed and mobileconnectionsthroughleading brands,such as Virgin Media O2, VodafoneZiggo, and Telenet. OurVentures portfolio has strategic stakes inover 75 companies in content, tech, and infrastructure, including ITV, Formula E, AtlasEdge, and Egg. We prioritize diversity, equity, and sustainability, using technology for good. If you're entrepreneurial and thrive on challenges, join our high-performing team.

Liberty Global is an equal opportunity employer, committed to an inclusive environment and accommodating all candidates. We’re eager to hear from you, no matter your background.