Manager, Account Management - Global Corporate

GLG; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

GLG is seeking a tenacious Account Manager to join our Healthcare/Life Sciences team in London. You will manage a growing book of business within pharma, devices, and diagnostics, building trusted partnerships with senior stakeholders and delivering GLG’s insight products.

In this client-facing role you will drive account growth, map key decision-makers, create compelling pitches, and collaborate with Marketing, Legal and Research to ensure project success and client satisfaction.

Qualifications

• Bachelor’s degree or higher, ideally in life sciences.
• 2–5 years of sales experience in Healthcare, Pharma, MedTech or Biotech.
• Strong understanding of pharmaceutical/medical device industries and life cycles.
• Proven track record in subscription-based account management and renewals.
• Excellent written and oral communication; navigate complex client organisations.
• Proficient in Microsoft Office and Salesforce; Groove/SalesLoft a plus.

Responsibilities

• Account Growth: maintain and expand current book of business and capture new opportunities.
• Strategic Outreach: drive outreach to develop the sales pipeline.
• Account Mapping: create and update stakeholder maps.
• Relationship Management: engage decision-makers from Manager to C-level.
• Pitching & Presentations: develop pitches and deliver high-impact presentations.
• Commercial Strategy: assist in account plans with leadership.
• Operational Excellence: track pipeline in CRM and report KPIs.
• Cross-Functional Collaboration: work with Marketing, Legal, Compliance, Research.
• Market Intelligence: monitor industry news and client developments.
• Client Engagement: organize meetings and travel to client sites.

Skills

Sales experience

Account management

CRM Salesforce

MS Office

Presentations

Stakeholder management

Education

Bachelor’s degree

Life sciences background

Tools

Groove

SalesLoft

Job description

GLG is seeking a tenacious, results-oriented Account Manager to join our Healthcare/Life Sciences team. In this pivotal client-facing role, you will support pharmaceutical, medical device, and diagnostic clients, playing a vital part in GLG’s relationships with leading global corporations.

You will be responsible for maintaining and expanding an existing book of business, identifying new stakeholders within named accounts, and selling GLG’s full suite of insight products. This is an opportunity to work in a collaborative, fast-paced environment where you can drive commercial success and grow professionally.

Specific Responsibilities Include:

• Account Growth: Maintain and expand an existing book of business; identify, develop, and capture new business opportunities within current logos.

• Strategic Outreach: Identify target prospects in priority BUs and drive outreach strategies to develop the sales pipeline.

• Account Mapping: Build and update comprehensive account maps detailing key departments and stakeholders.

• Relationship Management: Establish and maintain strong relationships with decision-makers across all seniority levels (Manager to C-level) and functions.

• Pitching & Presentations: Develop compelling pitch materials and deliver high-impact presentations that articulate the value of GLG’s full service suite.

• Commercial Strategy: Work alongside sales leadership to develop account plans and uncover new growth opportunities.

• Operational Excellence: Meticulously track the sales pipeline in CRM, following all sales processes and providing accurate KPI reporting to senior management.

• Cross-Functional Collaboration: Partner with internal teams (Marketing, Legal, Compliance, Research) to ensure seamless execution and delivery of research projects.

• Market Intelligence: Stay current on industry news and client developments to identify emerging business needs.

• Client Engagement: Organize and execute internal/external client meetings, including regular travel to client sites to build long-term partnerships.

An Ideal Candidate Will Have:

• Education: Bachelor’s degree or higher, ideally in a life sciences field (e.g., Biology, Chemistry, Physics).

• Experience: 2–5 years of sales experience (Inside Sales, Business Development, or Medical Representation) within Healthcare, Pharma, MedTech, or Biotech.

• Industry Knowledge: Strong understanding of the pharmaceutical and/or medical device industry, including therapy/device development lifecycles, regulatory compliance, and market trends.

• Proven Track Record: Experience in subscription-based account management with a history of securing renewals and hitting growth targets.

• Expert Communication: Outstanding written and oral communication skills with the ability to navigate complex client organizations.

• Technical Proficiency: High proficiency in Microsoft Office and Salesforce; experience with sales support tools (e.g., Groove, SalesLoft) is a plus.

• Professionalism: The highest level of integrity and the initiative to handle increasing responsibility over time.

About GLG / Gerson Lehrman Group

GLG is the world’s leading platform for trusted human expertise. We connect global decision-makers—from hedge fund managers and private equity partners to strategy leaders at Fortune 500s, with the specific, authoritative voices required to answer their most critical questions.

At GLG, you are an extension of our clients’ core teams. You will work at the intersection of industries and global markets, navigating high‑stakes challenges across the full spectrum of their strategic initiatives. Operating within the industry’s most trusted research environment, you’ll help our clients capture the nuanced perspectives that drive smarter, faster business outcomes.

We are a global team of pragmatic problem‑solvers who mirror the intensity of the markets we serve. If you are driven by intellectual curiosity and a bias toward action, join us in reinventing the industry we invented.

Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.