Manager

Bread-Hospitality-Ltd; Norwich; On-site; GBP 34,000 - 46,000; Full time

Benefits offered by this job

Great tips

Job summary

Bread-Hospitality-Ltd in Norwich is seeking a confident hospitality Manager to lead a quality-focused pub and restaurant, delivering outstanding guest experiences on the floor and through a hands-on leadership style.

You will work with the management team to maintain smooth operations, support the team, manage stock and costs, and foster a positive culture where initiative and teamwork are valued.

Qualifications

• Experience leading hospitality teams in a pub/restaurant setting.
• Proven ability to deliver high guest satisfaction and service standards.
• Strong communication and people development skills.

Responsibilities

• Lead and support the team throughout the day, setting the standard from the front.
• Deliver excellent customer service and ensure smooth shifts.
• Manage stock, ordering, suppliers and day-to-day operations.
• Support rotas, labour control and overall business performance.
• Work with senior management to keep the business running at its best.
• Continuously look for ways to improve standards and guest experience.

Skills

Hospitality management

Team leadership

Customer service

Stock control

Rota planning

Communication

Job description

An exciting opportunity has arisen for a confident hospitality Manager to join a well-established, quality-focused pub & restaurant.

This is a hands-on role where you'll work alongside the management team to keep the pub and restaurant running smoothly, support the team, and make sure every guest has a great experience. If you enjoy being on the floor, leading by example and being part of a business that takes pride in what it does, I'd love to hear from you.

The Position:

• Working closely with senior management to keep the business running at its best
• Leading and supporting the team throughout the day, setting the standard from the front
• Delivering great customer service and making sure every shift runs smoothly
• Helping manage stock, ordering, suppliers and day-to-day operations
• Supporting rotas, labour control and the overall performance of the business
• Always looking for ways to improve standards, service and the guest experience

The Person:

• Previous management experience within hospitality
• A natural leader who enjoys developing people and building a positive team culture
• Someone who stays calm under pressure and isn't afraid to roll their sleeves up
• Good commercial awareness and an understanding of costs, margins and performance
• A positive attitude, strong communication skills and a genuine passion for hospitality

The Package:

• £40,000 salary
• Great tips
• The chance to be part of a supportive and experienced management team
• A business that values ideas, initiative and teamwork
• Opportunities to grow and develop your career